Concierge Guest Services Job at Mon Health
Job Summary
Proactively interacts with patients, family, and staff to ensure that customers have a positive first impression, that all interactions are helpful, and all needs are taken care of in a prompt and professional manner. Responsible for providing personalized service to every customer in accordance with the standards for the hospital. Expected to screen and take the temperature of any person entering assigned entrance. Serves as primary resource for visitors and guests seeking information, assistance or recommendations and acts as a liaison between guests and other departments in an effort to provide exceptional customer service.
Education
High School Diploma or Equivalent
Experience
Two years’ experience in a high contact customer service position or equivalent setting with demonstrated above standard performance.
Physical Requirements
Must be able to lift, push or pull 50-80 pounds for short durations.
Must be able to reach above shoulder level; stand, reach below knee level; kneel and squat; bend/twist at waist; grasp with both hands; position/turn patients; push/pull wheelchair.
Location: Mon Health Medical Center · GUEST RELATIONS
Schedule: PRN, Flex, Casual
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Proactively interacts with patients, family, and staff to ensure that customers have a positive first impression, that all interactions are helpful, and all needs are taken care of in a prompt and professional manner. Responsible for providing personalized service to every customer in accordance with the standards for the hospital. Expected to screen and take the temperature of any person entering assigned entrance. Serves as primary resource for visitors and guests seeking information, assistance or recommendations and acts as a liaison between guests and other departments in an effort to provide exceptional customer service.
Education
High School Diploma or Equivalent
Experience
Two years’ experience in a high contact customer service position or equivalent setting with demonstrated above standard performance.
Physical Requirements
Must be able to lift, push or pull 50-80 pounds for short durations.
Must be able to reach above shoulder level; stand, reach below knee level; kneel and squat; bend/twist at waist; grasp with both hands; position/turn patients; push/pull wheelchair.
Location: Mon Health Medical Center · GUEST RELATIONS
Schedule: PRN, Flex, Casual
Please Note :
bankofmontserrat.ms is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, bankofmontserrat.ms provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, Site.com is the ideal place to find your next job.