Job Type

• Establish and maintain relationships, partnerships, and coalitions with community resources and services that provide support to families in a timely and appropriate manner as referred by Family Connects International nurses and that participate in the community system of care for young children and their families. Identify key contacts within local partner agencies ((May need to travel out of county)
• Maintain ongoing relationships with the prenatal care providers serving residents in the county and out of county, and educating prenatal providers to check off the PRA box for linkage to community-based services
• Conduct routine follow-up meetings and/or conference calls with prenatal and pediatric providers (at a minimum on a quarterly basis) to meet any new staff, review the referral process, discuss concerns, and ensure data quality of incoming referrals
• Attend nurse case conference meeting to provide individual-case consultation about community resources to support nurse home visitors as they connect families with community resources, as needed. Communicate regularly, and as needed, to ensure access to needed information and services for CNJ referrals.
• Support and monitor the Post Visit Connection process (i.e., phone calls made to families one month after their nurse visit), to identify unmet community resource needs and/or referrals, customer satisfaction, and problem solve solutions for the community. Plan regular visits to maintain positive working relationships
• Market the program by communicating with referral sources (e.g., obstetric-gynecologic practitioners, hospitals, pediatricians), communicating with groups that interact with families (e.g., employers, newspapers, churches, childcare agencies, the public), and soliciting support from community leaders. Work collaboratively with the CHW (those counties with CHW) and the local CCYC board to ensure that the county has an active and successful local CAB
• Participate in relevant local and/or regional committees and task forces to communicate and collaborate re: community early childhood and perinatal needs. Training to collaborating healthcare providers or community agencies to promote universal home visiting
• Join joint community advisory board to assist in coordinating services within the early childhood system of care. Assist in facilitating CQI processes for the local hub to improve referral process and alignment of resources.
• Compile and maintain records, reports, and documentation of program activities regarding community relations for use in program evaluation.
• Participate in quality improvement and evaluation activities.
• Performs other duties as assigned

• Master’s degree in a related field (e.g., public health, psychology, social work, nursing, communications, marketing), or bachelor’s degree with additional related experience. Work requires progressive experience in human services in the public sector, including skill in interacting with human service providers and agency leaders and an understanding of the role of evaluation in social services. A combined five years of experience in a related field is desired.
• Excellent written and verbal communication skills required, and computer literacy preferred. Ability to communicate clearly and professionally with a range of community stakeholders.
• High level of familiarity with county health and social services required
• Understanding of and experience in communication, marketing, and public relations, as well as professional oral and written experience (e.g., public speaking, grant writing).
• Leadership skills and a willingness to take initiative and be proactive.
• Ability to work independently, as well as in teams.
• Ability to accept personal differences, establish trusting relationships, and work with culturally diverse populations.
• Experience with Microsoft Office software (e.g., Word, Excel, PowerPoint, Outlook) and social media platforms (e.g., Facebook, Twitter) required.
• Bilingual Skills preferred
• Valid driver’s license, car, and current insurance policy

• Must be able to see to read documents and hear well enough to communicate with others
• Must be able to write, type on a computer, and use a telephone
• Must be able to operate a motor vehicle
• Must be able to lift up to 10 pounds
• Additional requirements to be determined with input from Director and HR
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.