Zurn Elkay Water Solutions Corporation is a thriving, values-driven company focused on doing the right things. We’re a fast growing, publicly traded company (NYSE: ZWS), with an enduring reputation for integrity, giving back, and providing an engaging, inclusive environment where careers flourish and grow.

Named by Newsweek as One of America’s Most Responsible Companies and an Energage USA Top Workplace, at Zurn Elkay Water Solutions Corporation, we never forget that our people are at the center of what makes us successful. They are the driving force behind our superior quality, product ingenuity, and exceptional customer experience. Our commitment to our people and their professional development is a recipe for success that has fueled our growth for over 100 years, as one of today’s leading international suppliers of plumbing and water delivery solutions.

Headquartered in Milwaukee, WI, Zurn Elkay Water Solutions Corporation employs over 2800 employees worldwide, working from 24 locations across the U.S., China, Canada, Dubai, and Mexico, with sales offices available around the globe. We hope you’ll visit our website and learn more about Zurn Elkay at www.zurn-elkay.com.

If you’re ready to join a company where what you do makes a difference and you have pride in the work you are doing, talk to us about joining the Zurn Elkay Water Solutions Corporation family!

The Collections Representative performs a wide variety of credit and collection functions including processing and verifying applications for credit and solicits payment on overdue accounts. Compiles necessary information from financial institutions such as banks and credit organizations. Responsibilities also include keeping records of all delinquent accounts, incomplete files, and credit risks. Sends follow-up letters. Accepts payment on certain accounts.

Key Accountabilities

• Drive collection calls and/or correspondence efforts in a fast paced goal oriented collections department
• Provide strategic customer service regarding collection issues, processing customer refunds, and review/process account adjustments
• Act as the first point of contact for all customer invoice matters
• Communicate and drive resolution tactics between the sales and customer care teams to provide high quality customer satisfaction
• Develop strong relationships with clients to strategically resolve any type of inquiry or discrepancy with detailed statements, bills, product orders, etc.
• Proficient in planning and organizing time to effectively and efficiently achieve objectives
• Contribute to the collections team to drive for timely and quality results
• Assist with ad-hoc, special projects as required.

• High School Diploma
• Minimum of 3 years of experience in a similar role
• Strong knowledge in Microsoft Excel, Word, and Outlook
• Strong leadership, communication, and analytical skills

Capabilities and Success Factors

• Business Insight – Applying knowledge of business and the marketplace to advance the organization’s goals.
• Manages Complexity – Making sense of complex, high quantity and sometimes contradictory information to effectively solve problems.
• Drives Results – Consistently achieving results, even under tough circumstances.
• Ensures Accountability – Holding self and others accountable to meet commitments.
• Instills Trust – Gaining the confidence and trust of others through honesty, integrity, and authenticity.

Total Rewards and Benefits

• Competitive Salary
• Medical, Dental, Vision, STD, LTD, AD&D, and Life Insurance
• Matching 401(k) Contribution
• Health Savings Account
• Educational Reimbursement
• Matching Gift Program

Equal Opportunity Employer – Minority/Female/Disability/Veteran

What happens when two remarkable sustainability leaders come together as one?
A sustainability powerhouse is born, making a splash in the markets they serve and saving the planet one innovative installation at a time.

In early 2022, Zurn Water Solutions Corporation, a market leader in smart, sustainable water solutions, and Elkay Manufacturing, a commercial drinking water solutions leader, agreed to combine their two exceptional firms to become a single water solutions powerhouse.

Together, the combined company offers a comprehensive package of innovative, sustainable, specified, engineered water solutions and sustainable plumbing products that provide water safety, water quality, and water conservation through critical service environments, while delivering total building solutions for new construction and retrofit applications around the globe. Our innovative solutions enable customers to advance their ESG initiatives and reduce operating costs while providing students, patients, patrons, and people within public and private spaces a safe, clean environment and access to fresh, pure, potable water – the essence of life itself.

What makes Zurn Elkay Water Solutions Corporation special is our people and our culture.

While playing a leading role in sustainability and water access are remarkable, what makes Zurn Elkay’s story so compelling is the alignment of the two well-respected companies with powerful legacies and a combined 224-year company history and shared values and cultures where people matter most.

Sustainably inspired, the company has a deep commitment to Diversity, Equity & Inclusion, water, and environmental stewardship, and giving back to the communities where we live, work and play. Our powerful legacy of caring and commitment is made possible by the exceptional people that embody Zurn Elkay’s values.

We’re looking for innovative, energetic people who want to help solve tomorrow’s challenges today. Our Total Associate Engagement core value means we work hard to ensure our associates have opportunities to grow and an inclusive culture in which to thrive. From formal training to on-the-job development and exposure to new businesses, when you join Zurn Elkay, you’ll join a collaborative organization that will give you opportunities to thrive and grow.