Join Forbes’ 2023 Best Employer for Diversity!

As an injury claims adjuster, you’ll play a critical role managing complex attorney represented bodily injury (BI) claims for customers with small businesses or commercial product policies. An ideal candidate will have experience working independently and directly with attorneys to negotiate and settle claims. You’ll have the support of a collaborative team that will help you grow your claims career. Read on to learn more about some of the day-to-day responsibilities.

This is a remote position with occasional travel to an office for a meeting and/or training. If you are interested, you’ll also have the option to work a hybrid or full-time office schedule depending on your location.

Duties & responsibilities

• Determines coverage and liability
• Negotiate with claimants or their attorneys
• Settle claims and set reserves
• Estimates cost of treatment or compensation for those injured in accidents
• Analyze and interpret medical reports, follow-up with no-fault parties, and manage claims process to ensure efficient resolution
• Interview, collect and document information from various people such as claimants, agents/brokers, attorneys, and police

Must-have qualifications

• Bachelor's degree or a combined total of five years of work experience and/or college education
• Must have one year of injury claims handling or work in the insurance industry
• Work or educational experience must include:

• Making decisions
• Solving problems
• Planning, prioritizing and organizing
• Effectively communicating verbally and in writing
• Customer service

Preferred skills

• Understanding coverage and liability
• Attorney repped bodily injury claims

Compensation

• $63,000 - $76,000/year
• Gainshare bonus up to 16% of eligible earnings based on company performance

Benefits

• 401(k) with dollar-for-dollar company match up to 6%
• Medical, dental & vision, including free preventative care
• Wellness & mental health programs
• Health care flexible spending accounts, health savings accounts, & life insurance
• Paid time off
• Paid & unpaid sick leave where applicable, as well as short & long-term disability
• Parental & family leave; military leave & pay
• Diverse, inclusive & welcoming culture with Employee Resource Groups
• Career development & tuition assistance

Energage recognizes Progressive as a 2023 Top Workplace for: Innovation, Purposes & Values, Work-Life Flexibility, Compensation & Benefits, and Leadership.

Equal Opportunity Employer

For ideas about how you might be able to protect yourself from job scams, visit our scam-awareness page at https://www.progressive.com/careers/how-we-hire/faq/job-scams/