Agency Overview:

LSS of Northern California is a Non-Profit agency providing services in supportive housing and money management. LSS responds when people are vulnerable because of homelessness, mental illness, drug addiction or disaster. Providing support services and compassionate guidance, we help individuals and families to stabilize their lives and become self-sufficient

Working for us. LSS welcomes passion, creativity, self-direction, and original thinking. We are looking for a person with a passion for our work who wishes to be a part of a dynamic team providing the highest quality of services to our participants. LSS offers a welcoming and supportive environment where staff voices are heard and valued. We provide 25 days off (PTO/Holiday) - significantly increasing after a year of employment, a 403b with LSS matching contribution, a full health insurance package, ongoing training and more. This is an exciting time to be part of LSS!

Program Description:

The Mosaica Apartments is a large permanent supportive housing program for families and seniors located in the Mission District of San Francisco. The program serves primarily low income families dealing with issues such as chronic poverty, unemployment, access to education, immigration status, and domestic violence as well as serving formally homeless seniors. The services team is comprised of a full time Program Coordinator and two full time bi-lingual Case Managers supervised by the Family Housing Programs Manager. The team works together to ensure the families and seniors are provided with necessary resources to ensure individual and family resilience and housing stability.

Essential Duties and Responsibilities:

· Provide case management, home visit, and/or social service coordination for residents including crisis intervention, and client advocacy; maintain client documentation and required compliance records. Develop individual service plans in conjunction with the client, program and community resources.

· Observe client confidentiality & HIPAA protocols.

· Maintain program's standard of documentation of case management services; keep accurate records, files, correspondence & statistics in both written form and via data entry.

· Maintain a strength-based perspective.

· Treat others with respect and courtesy, striving for open and honest working relationships.

· Maintain high ethical standards when dealing with others.

· Demonstrate good judgment and common sense.

· Excellent communication, writing and analytic skills.

· Prepare reports and presentations of information as required. Serve as liaison/advocate with outside social and health agencies. Provide current information and referrals regarding services and community resources to residents and staff through case management, residents’ meetings and programs, and staff meetings

· Work in collaboration with other on-site staff to facilitate community relations, provide guidance and conflict resolution meetings when needed.

· Receive, prepare, and participate in weekly onsite Food Bank Distribution.

· Participate and attend meetings and trainings as assigned.

· Work with Program Coordinator to conduct activities and events for the residents of Mosaica Apartments. Evening hours are required to assist with some of these events. Workday hours will be adjusted for these occasions

· Other duties as assigned by your supervisor.

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

· BA or BS degree from an accredited college or university, preferably with a major in a behavioral science. MSW or MA preferred.

· Minimum 2 years case management experience working with diverse populations.

· Ability to work with individuals and families from diverse social and ethnic backgrounds who have low incomes and a history of homelessness.

· Ability to work independently, make effective decisions and utilize supervision as needed.

· Ability to work collaboratively in a team setting.

· Ability to multi-task and set priorities.

· Experience working with and sensitivity to issues affecting people recovering from the trauma of domestic violence, substance use, marginal housing/employment, and mental health concerns.

· Experience providing social services in a residential setting preferred.

· Experience working collaboratively with other agencies.

· Bi-Lingual (English/Spanish/Cantonese/Mandarin) preferred.

LSS is an Equal Opportunity Employer.

People with diverse personal and lived experiences are urged to apply, especially people of color, bi-lingual, lesbian, gay, bisexual, and transgender individuals, women, people who have experienced housing instability and/or homelessness, and people living with HIV.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Job Type: Full-time

Pay: $28.00 per hour

Benefits:

• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• Day shift
• Monday to Friday

COVID-19 considerations:
Shields and PPE provided. Staff Covid-19 Vaccination Policy.

Application Question(s):

• Are you willing to comply with LSS Covid-19 Vaccination Mandate Policy?

Experience:

• Social Services: 2 years (Preferred)
• Case management: 2 years (Preferred)

Work Location: One location

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