The Osborne Association serves individuals, families, and communities affected by the criminal justice system. Through our programs, we offer opportunities for people to heal from and repair harm, restore their lives, and thrive. We challenge systems rooted in racism and retribution and fight for policies and practices that promote true safety, justice, and liberation.

At Osborne, we are guided by core values and shared beliefs. We honor everyone's capacity to change, celebrate our shared humanity, are united in our pursuit of justice and equity, take all possible steps to keep our commitments and advocate for people and principles with fierce and tenacious determination.

Osborne is opening its first transitional housing and reentry program, The Fulton Community Reentry Center (Fulton). Fulton will provide 140 beds of transitional reentry housing to formerly incarcerated men who would otherwise be homeless after discharge from a correctional facility. Fulton will also provide onsite reentry services, including case management, benefits enrollment, employment, health, and substance use disorder treatment. The facility operates 365 days on a 24-hour basis daily, including evening and weekend hours (some positions will require non-traditional work hours).

We are seeking a full-time Career Coach to join Fulton Community Reentry Center. The Career Coach facilitates various job readiness and employment workshops focused on increasing the participants’ employability. This position reports to the Director of Workforce Development.

Responsibilities

• Conduct orientation sessions at various locations in the community to promote the program and recruit participants
• Facilitate work-readiness group sessions for the clients, such as resume workshops, time management, and other skill-building activities
• Utilize Osborne database tools to maintain documentation and all relevant records, entering contact notes within the timeframe outlined by program management
• Ensure referrals (securing appointment date/time/location) to Employer Specialist, other services, or vendors to increase the individual’s employability
• Provide light case management through regular participant contacts and follow-up with referred service providers
• Promptly review and address service adherence issues/concerns and any crisis situations that arise for any participant with supervisory staff, service network, and any involved legal entities
• Work with program staff to develop training opportunities to meet employer demands
• Perform other duties as requested

Education

• Bachelor's Degree in Communication, Human Services, or a relevant field; in lieu of degree, high school diploma or equivalent and combined work experience will be considered

Experience

• Experience leading large and small group workshops; facilitated groups using evidence-based curricula
• Experience with resume writing, interviewing prepping, and other job prep courses
• Experience working with criminal justice-involved individuals

Additional Skills

• Knowledge of the New York City job market and labor force
• Excellent oral, writing, and listening skills
• Ability to work independently and to initiate corrective actions to help participants seeking employment
• Ability to interface with participants, as well as all levels of staff
• Knows how to utilize motivational interviewing (MI)
• Knowledge of case management software, as well as proficiency in Microsoft Office and Google Suite

Benefits of Working for the Osborne Association

Generous benefits including four weeks of vacation, tuition reimbursement, flexible work schedule, excellent Medical, Dental, and Vision insurance, and a 403(b) plan with a company match. Career development through ongoing training and individual development plans.

The Osborne Association is an EEO/Affirmative Action employer and a VEVRAA Federal Contractor. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, national origin, age, disability, protected veteran status, unemployment status, or any other protected category. The Osborne Association takes affirmative action in support of its policy to advance in employment individuals who are minorities, women, protected veterans, and individuals with disabilities.

Thank you for your interest in the Osborne Association. Be sure to include a cover letter with your application. No phone calls, please. We wish we could personally respond to each application; however, we cannot do so due to the volume of interest received.

** Salary is based on commensurate experience and other qualifications.