Card Specialist Job at Baltimore County Employees Federal Credit Union
Baltimore County Employees Federal Credit Union Towson, MD 21204
Position Description:
We think you'll like it here! We proudly serve our community's local heroes, who do so much for us. As a non-profit financial institution founded in 1963, we are laser-focused on the needs of our members, who include the employees of Baltimore County government, GBMC Healthcare, Gilchrist, Sheppard Pratt Health System, and more. Making a difference in our members lives is what we are all about. Join us and experience the rewards of meaningful work and the opportunity to showcase your natural talents.
Our Full-time employees enjoy benefits such as health insurance, 3 weeks of vacation/personal time off per year (which increases with years of service), holiday and sick pay, time off on your birthday, premium pay for time worked on Saturday, a generous 4% contribution to your 401(k) plan (plus additional contributions at certain years of service), tuition reimbursement, paid disability insurance, and more.
Job Details:
This job is open at our Towson branch located in Towson, Maryland.
This is a Full-time position requiring 40 hours per week (8 hours per day).
The typical work schedule is M-F 8:00 am to 5:00 pm or 9:00 am to 6:00 pm and some Saturdays from 8:30 am to 12:30 pm. Saturdays are worked at our branch in Perry Hall, MD.
Employees earn premium pay for Saturday hours.
Job Duties:
Provide professional, prompt, and courteous service to members and Credit Union staff
Process new credit card applications
Order, cancel, & re-issue debit, credit, and instant issue cards
Process changes to cardholder accounts, such as address and name changes, limit increases, & travel notifications
Answer member questions & resolve problems
Review, process, & resolve card disputes & fraudulent transactions
Perform daily GL reconciliation for fraud & dispute cases
Perform debit, credit, & gift card settlements
Maintain cardholder files, process payments, & facilitate ATM balancing
Sell products and services based on member needs
What You Need:
Some customer service experience is required
High School Diploma or GED
Ability to travel to our branches in Towson & Perry Hall as needed
A passion for serving customers is required!
Strong interpersonal skills
Ability to perform basic math functions
Proficient use of computers & Windows-based software
Credit check and criminal background check are required
Please Note :
www.bankofmontserrat.ms is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, www.bankofmontserrat.ms provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, Site.com is the ideal place to find your next job.
We think you'll like it here! We proudly serve our community's local heroes, who do so much for us. As a non-profit financial institution founded in 1963, we are laser-focused on the needs of our members, who include the employees of Baltimore County government, GBMC Healthcare, Gilchrist, Sheppard Pratt Health System, and more. Making a difference in our members lives is what we are all about. Join us and experience the rewards of meaningful work and the opportunity to showcase your natural talents.
Our Full-time employees enjoy benefits such as health insurance, 3 weeks of vacation/personal time off per year (which increases with years of service), holiday and sick pay, time off on your birthday, premium pay for time worked on Saturday, a generous 4% contribution to your 401(k) plan (plus additional contributions at certain years of service), tuition reimbursement, paid disability insurance, and more.
Job Details:
This job is open at our Towson branch located in Towson, Maryland.
This is a Full-time position requiring 40 hours per week (8 hours per day).
The typical work schedule is M-F 8:00 am to 5:00 pm or 9:00 am to 6:00 pm and some Saturdays from 8:30 am to 12:30 pm. Saturdays are worked at our branch in Perry Hall, MD.
Employees earn premium pay for Saturday hours.
Job Duties:
Provide professional, prompt, and courteous service to members and Credit Union staff
Process new credit card applications
Order, cancel, & re-issue debit, credit, and instant issue cards
Process changes to cardholder accounts, such as address and name changes, limit increases, & travel notifications
Answer member questions & resolve problems
Review, process, & resolve card disputes & fraudulent transactions
Perform daily GL reconciliation for fraud & dispute cases
Perform debit, credit, & gift card settlements
Maintain cardholder files, process payments, & facilitate ATM balancing
Sell products and services based on member needs
What You Need:
Some customer service experience is required
High School Diploma or GED
Ability to travel to our branches in Towson & Perry Hall as needed
A passion for serving customers is required!
Strong interpersonal skills
Ability to perform basic math functions
Proficient use of computers & Windows-based software
Credit check and criminal background check are required
Please Note :
www.bankofmontserrat.ms is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, www.bankofmontserrat.ms provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, Site.com is the ideal place to find your next job.