Call Center Representative Job at Automated Health Systems
**AVAILABLE 100% REMOTE**
**MUST BE ABLE TO PICK UP EQUIPMENT IN CHEYENNE**
Job description
Automated Health Systems has multiple call center positions available in Cheyenne, WY.
In this role, you will be responsible for providing education, assistance, and eligibility services to Wyoming Medicaid customers. You will be responsible for providing support to ensure that callers understand the application process and documentation required. This will involve interviews and eligibility assistance, either in person or over the phone.
JOB REQUIREMENTS
Benefits:
- Ideal for college students
- Health insurance (FT employees)
- Dental/Vision insurance (FT and PT employees)
- Employee Wellness Program
- 401(k)
- Vacation/Holidays(FT employees)
- PTO(Paid time off) (FT and PT employees)
- Available shifts from 7:00 AM to 6:00 PM, Monday through Friday
- Comprehensive and ongoing training
- Strong company culture
- Career growth opportunities
Required Qualifications:
- High School Diploma;
- 2 years’ Customer Service experience;
- Excellent communication skills (verbal and written);
Preferred Qualifications:
- 2 years’ phone-based customer service ;
- Previous eligibility experience;
- Associates Degree/Bachelors in related field
- Bilingual language skills.
To be successful in this role you must:
- Be a team player;
- Customer focused with a passion for helping people;
- Have a strong work ethic with a desire to succeed.
AHS is an Equal Opportunity Employer. Please visit our website for more information: www.automated-health.com
Job Types: Full-time, Part-time
Pay: $15.00 - $16.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Disability insurance
- Health insurance
- Life insurance
- Paid time off
- Paid training
- Tuition reimbursement
- Vision insurance
- Work from home
Schedule:
- Day shift
Work Location: One location
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