Call Center Associate (Full Time/Part Time)
Renewal by Andersen | Esler Companies
Northborough, MA
Earn $16.50-$29.00 per hour

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What You'll Be Doing: *
You’ll speak with interesting people who contact us from our nation-wide omni-channel marketing program. During your conversation, you’ll diagnose their window problems, delight them with kindness and schedule a convenient time for a Project Consultant to visit their home and calculate an exact price.

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We're more family than business!*
Our business is thriving, and we need talented people to join our team. At Renewal by Andersen / Esler, we don’t just sell the best-known windows. We do business “With Love” by caring for teammates and customers like family!

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Work/Life Balance: *
We can build a full time or part time schedule that fits your life and guarantee those hours every week!

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Get Promoted Faster: *
In 2021, we promoted 13 teammates who had been with us less than a year!

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Earn More Money: *
Many teammates earned $50,000 - $60,000 in 2021 in this position!

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Work from Home: *
After one year in good standing, you’ll be eligible to work from home.

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Family Culture of Care: *
Work with your friends and get paid out for your referrals! Company outings, contests, profit sharing, paid volunteer time, 3:1 charitable match, tuition reimbursement, free laundry and more!

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WHAT YOU'LL BRING | THE PERSON*

• The ability to work in a fast-paced environment and collaborate.
• The drive to hone your craft and consistently achieve goals
• A warm communication style and capable computer skills
• A positive attitude with the ability to multi-task
• Curiosity and willingness to learn and grow
• Attention to detail
• Weekend availability

WHAT'S IN IT FOR YOU | THE BENEFITS

• Medical Insurance
• Flexible Spending Account (FSA)
• Health Savings Account (HSA)
• Telehealth: 24/7 access to physicians
• Alight-Personal Health Advocate
• Prescription drug Insurance
• Dental Insurance
• Vision Insurance
• Life Insurance / AD&D $50,000 Paid Coverage
• Additional Voluntary Employee & Spousal life insurance
• Short-term disability Insurance (STD)
• Long-term disability Insurance (LTD)
• Parental Leave
• Voluntary Critical Illness Insurance
• Voluntary Accident Insurance
• Teammate Assistance Plan
• Paid Volunteer Time
• 401k with 50% match up to 6% of your annual pay
• Tuition Reimbursement

Empowered to be Extraordinary. We believe in our people. And that's why we empower you to develop a career path that supports your unique voice and talents.

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QUOTES FROM OUR ANNUAL “VOICE OF THE TEAMMATE” SURVEY*
“There are strong ethics in place at this company. Employees share in the success of the company with profit sharing. Incentives are structured to reward hard work.”

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“This company provides empathy as well as workable options to more than provide understanding towards family living and life hiccups.”_

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“The company’s position, goals and aspirations are clear. Most important is transparency. Whether good or bad we know how the business is doing. That is not the norm.”_

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“Being able to be myself and work with people who care as much as I do is something I’ve never experienced. Work isn’t supposed to be as fun as it is, but I work with awesome people that make me want to come to work on my best days and not dread it on my worst. It's amazing.”_

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THE RENEWAL BY ANDERSEN ~ ESLER COMPANIES STORY*
Renewal by Andersen is the full-service window-replacement division of 119-year-old Andersen Corporation, the most trusted family of window brands in America. Renewal by Andersen was founded to redefine the home remodeling industry by offering a better window-replacement experience. Renewal by Andersen has more than 100 locations across North America.

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The Esler Companies* is the holding company for a fleet of the top Renewal by Andersen (RbA) “affiliates” in Arizona, Colorado, Texas, Oklahoma, Greater Philadelphia, Southern New England, Southern Maine, Northern New Hampshire and a sales and marketing ‘engine’ in Northborough, Massachusetts.

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Esler Companies | Renewal by Andersen has received EIGHT Culture Excellence Awards by Top Workplaces 2022!*
This Top Workplace USA Certification is a reflection of our teammates feedback and experiences. Our people are our culture and their health and happiness remain our top priority. We are honored by this award and look forward to continued growth and opportunity.

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Esler Companies | Renewal by Andersen is a proud equal opportunity employer. We are committed to fair hiring practices and a welcoming environment for all team members._

Take a look at life at Esler Companies | Renewal by Andersen at www.esler.com

Job Types: Full-time, Part-time

Pay: $16.50 - $29.00 per hour

Experience level:

• No experience needed

Weekly day range:

• Weekend availability

Work setting:

• Call center
• Office

Work Location: One location

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