Business Development Liaison / Admissions Coordinator Job at Leisure Village Health Care Center
At Leisure Village Health Care Community, we deliver the highest quality of care for every resident through our most valuable asset: you. We seek compassionate and thoughtful individuals who share our passion for exceptional care in senior living. Leisure Village Health Care Community partners with a vast network of skilled nursing centers across 3 states to support our small team environment of caring professionals with the resources and benefits of a large enterprise. Your legacy of excellence begins when you join us at Leisure Village Health Care Community.
Pay, Benefits and Perks of Business Development Liaison / Admissions Coordinator:
- Competitive Pay Based on Experience
- 8 hours of Paid Time Off (PTO+) added to your balance after 30 days of employment; immediately accrue more PTO as you work!
- Earn 8 bonus hours of PTO+ for every quarter of perfect attendance
- 6 Observed Holidays + 1 Floating Holiday
- Up to $5,000 per in tuition/education reimbursement per calendar year for approved program of study
- Take home up to 75% of your net earned wages at the end of every shift
- 401(k) Retirement plan with company-matched contributions after 1 year of employment
- Medical (Teledoc Included), Dental, Vision, Life and other voluntary Insurances for full-time employees
- Have fun with contests and employee appreciation events every month
Essential Functions of Business Development Liaison / Admissions Coordinator:
- Identify and employ strategies to maximize center census, implements an effective streamlined admissions process on a 24 hour, seven days a week basis, and ensure a high level of resident satisfaction.
- Develop and implement a comprehensive marketing plans and programs for the center’s long- and short-term goals
- Promote the center when interacting with referral sources, business leaders, physicians, the community and the media; establish collaborative relationships with referral sources.
- Conduct tours of center for prospective residents and family members.
- Receive resident referrals and track activity daily.
- Contact families of potential residents to invite them for a tour of the center.
- Provide excellent customer service and communication to facilitate seamless transition for patients from acute settings to post-acute care; assist with arrangements and confirmations of all admissions.
- Advise referral sources, residents and/or families of admission requirements as established by the center and health maintenance organizations.
- Assemble admission and sales packets.
- Provide center information and follow-up.
- Promote public relations of the center to outside community and other healthcare providers.
- Maintain working relationship with referring community agencies
- Plan, Assess, Coordinate, and determine the services needed by prospective residents for admission to this center.
- Work to maximize center census, implements an effective streamlined admissions process on a 24 hour, seven days a week basis, and ensure a high level of resident satisfaction.
- Assist with arrangements and confirmations of all admissions.
- Screen potential admissions to the center for level of care appropriateness, financial payment source, and length of stay.
- Advise residents and families of admission requirements as established by the center and health maintenance organizations.
- Ensure proper completion, signing, and distribution of paperwork. Expedite assessment and admissions process in an assertive manner. Complete financial assessment of new admissions to center.
- Assist in development and coordination center marketing plan
- Promote public relations of the center to outside community and other healthcare providers.
- All other duties as assigned.
Qualifications of Business Development Liaison / Admissions Coordinator:
- Bachelors’ degree in marketing, healthcare management, or other applicable field of study is preferred; a combination of education and applicable professional experience will be considered.
- Prior experience in long-term care industry is preferred.
- 2-3 years of experience in admissions is preferred
- Ability to read, write and speak English
- Communication
- Professionalism
- Ethical Practice
- Relationship Management.
- Maintain Confidentiality
- Organization and management skills
- Effective communication, relationship management, and organizational skills are necessary to perform successfully in this role.
EEO Statement:
Our facility provides equal employment opportunities. We are committed to complying with all state, federal, and local laws that prohibit discrimination in employment, including recruitment, hiring, placement, promotion, transfers, compensation, benefits, training, programs, reductions in workforce, termination, and recall. Our facility strives to provide equal opportunity for employment to all individuals who are properly qualified and able to perform the duties of their employment, without regard to employees’ legally-protected characteristics (“protected class”) including: age, sex, race, color, creed, religion, national origin, ancestry, citizenship, marital status, pregnancy, medical condition, physical or mental disability, sexual orientation, gender identity, sex stereotyping, or genetic information.
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