JOB SUMMARY

Provides assistance to contractors, homeowners and others by providing routine and technical information related to the issuance of building permits; provides information regarding routine building and zoning code requirements and ordinances; assists the public in completing applications and other required forms. Performs a variety of receptionist and secretarial duties including answering phones and questions regarding Village services and events; typing and filing; inputting data into the document management system; and updating the Village website. Position includes assisting other Village departments with various clerical tasks.

ESSENTIAL FUNCTIONS

• Provides information at the window, by telephone and through correspondence in response to routine questions regarding building ordinances and codes, building permit application process and procedures and general Village information.
• Assists the public in completing building permit applications and other necessary forms.
• Reviews building permit applications for completeness.
• Accepts construction plans and plan documents for permit processing and accurately calculates fees for plan check, building, plumbing, mechanical, electrical and energy permits.
• Issues permits after they have received the appropriate required review by the Building Official. Verifies that workers' compensation and valid contractor's license is current and active.
• Sorts and routes permit application packages and daily mail.
• Prepares and catalogs files for document imaging, writes routine reports, assists in maintaining a variety of records and statistical logs.
• Issues minor permits where professional evaluation is not required.
• Determines and collects fees for permits and other review and regulatory services.
• Provides information and answers questions for the public regarding department policies and procedures pertaining to permits.
• Maintains and manages an inventory of forms, applications and office supplies.
• Works and communicates effectively and efficiently with the general public, contractors, developers, property owners, residents and employees.
• Researches and assists the Building Official in the composition of Residential Building Records (RBR's).
• Enters documents into the records management system.
• Updates the website calendar and performs other website updates as needed.
• Sends and receives fax messages and scans documents for all departments.
• Performs tasks for department heads including composing correspondence, copying, filing and distribution of materials; prepares committee minutes as needed.
• Accepts and receipts monies the Village receives for various activities and events.
• Assists with records retention and programming Village voicemail system.
• Coordinates Village vehicle license registration with Ohio BMV.
• Maintains senior snowplow and lawn care applicant database.
• Performs other duties and special projects as assigned.

KNOWLEDGE, SKILLS, AND ABILITIES

• Knowledge of moderately complex office and clerical procedures; basic mathematics and simple accounting procedures; computer software applications and document management systems; and operation of standard telephone systems, office machines, and copiers.
• Organizing tasks and determine priorities to meet assigned deadlines; and maintaining accurate records.
• Ability to learn quickly and apply Village policies and procedures affecting the acceptance and review of permit applications and be familiar with commonly used building codes and ordinances;
• Communicate effectively, both verbally and in written form;
• Multi-task; and work and communicate effectively and efficiently with the general public.

EDUCATION AND EXPERIENCE

• High school diploma or GED equivalent.
• Any combination of clerical/secretarial training and experience which provides the required knowledge, skills and abilities, ideally in a municipal setting.
• Attention to detail is essential and experience in dealing with the public is desirable.
• Selected applicants may be subject to and must pass a physical, drug test, and background check.

PHYSICAL DEMANDS

While performing the duties of this job the employee is regularly required to use hands to finger, handle, feel or operate objects or machines, and to reach with hands and arms; to sit for long periods of time, and to stand, talk and hear. The employee must have the endurance and dexterity to perform repetitive tasks. Incumbent is frequently required to walk, including climbing stairs. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Frequent lifting and/or moving objects weighing up to twenty-five pounds is required.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

WORK ENVIRONMENT

Work is performed in an office setting or other environmentally controlled room and work occasionally exposes incumbent to angry or otherwise upset individuals.

Job Types: Full-time, Part-time

Pay: $15.00 - $23.00 per hour

Benefits:

• Dental insurance
• Employee assistance program
• Health insurance
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift
• No nights
• No weekends

Work Location: One location

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