Bilingual Orthodontic Patient Service Representative Job at Tebo Dental Group
**Prior dental experience is not required - we are willing to train!**
Tebo Dental, an Atlanta-based dental group, is looking for a professional to join our motivated and ambitious team. The ideal candidate for this position will have exceptional attention-to-detail and will be intelligent, organized, dependable, driven, forward thinking, and ready to take their career to the next level with a growing company. Our practices are located in Lilburn, Peachtree Corners, Dacula, Cumming, and Gainesville and are close to highways for easy commuting.
Responsibilities:
- Assist Orthodontic department with all administrative needs
- Build positive rapport with patients and parents by delivering exceptional customer service over the phone
- Promptly respond to incoming calls
- Utilize scorecards to ensure you meet the standard requirements for each call
- Schedule appointments to ensure all practices are booked according to protocol
- Accurately document all information exchanged during each call
- Contact parents/patients to remind them of their scheduled appointments
- Effectively communicate office policies over the phone
- All other duties as assigned
Qualifications:
- Must be fluent in Spanish
- Previous customer service experience
- Able to work Monday-Friday and select Saturdays
- Exceptional public speaking and written communication skills
- Proficient computer skills
- Strong organizational skills and attention to detail
Benefits:
- Career Advancement and Growth
- Comprehensive training is provided
- Partnership with LifeTime Fitness with subsidy
- Daily Healthy Breakfast Initiative
- Health & Dental Insurance
- Long-Term Disability
- Paid Time-Off
- 401(k) with Match
For more insight into our company's culture and values, please visit our website at TeboDental.com/WhoWeAre, TeboDental.com/TheThinkTank and TeboDental.com/Benefits.
Job Type: Full-time
Pay: From $15.00 per hour
Benefits:
- 401(k) matching
- Dental insurance
- Disability insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- Day shift
Language:
- Spanish (Preferred)
Work Location: One location
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