About Us

Recognized as one of the largest, and most successful Black and Women-owned credit unions in the nation, HOPE continues to build its brand and impact by expanding access to financial services and engaging in advocacy to mitigate the extent to which factors such as race, gender, birthplace and wealth limit one’s ability to prosper. Since 1994, HOPE has generated more than $3.6 billion in community development financing that has benefitted more than 2 million people in Alabama, Arkansas, Louisiana, Mississippi, Tennessee and nationwide. This work has supported small business owners struggling to gain access to capital, families seeking to own homes and individuals looking for a better way to manage their hard-earned money with a financial institution they can trust. This work has not gone unrecognized.

In 2022, HOPE was named one of Fast Company’s 10 most innovative companies reflecting current events. The recognition honors companies for innovative work on the most pressing issues of the day including COVID-19 response, the climate crisis, mental health and economic inequality.

Position Summary

The Payroll and Benefits Manager will be responsible for management and delivery of all payroll processes, records, and regulatory requirements for the organization in a multi-state environment. Additional duties include managing the administration of all benefits plans and regulatory requirements. Reporting to the Vice President of Human Resources Operations this role will also interface closely with the organization's Fiscal Department

Primary and Essential Functions

• Oversees bi-weekly multi-state payroll for both hourly and exempt staff.
• Ensure all local/state/federal filings are being completed.
• Prevent/correct errors from occurring through review and process implementation.
• Balances the payroll accounts by resolving payroll discrepancies.
• Determines payroll liabilities by approving the calculation of employee federal and state income and social security taxes, and employer's social security, unemployment, and workers’ compensation payments.
• Prepares reports by compiling summaries of earnings, taxes, deductions, leave, disability, and nontaxable wages.
• Maintains payroll information by collecting, calculating, and entering data.
• Implement UKG Payroll Systems, Time-off Requests, and Absence Accruals, labor allocations across all operating locations.
• Reconcile payroll and verify previews prior to payroll submission.
• Resolves payroll discrepancies by collecting and analyzing information.
• Ensure managers are trained to utilize UKG tools in preparing payroll and maintaining personnel processes such as attendance tracking and time off management.
• Ensure employee records are up to date by entering changes in exemptions, employee deductions, employee demographics, job titles, and department/division transfers.
• Maintains payroll operations by following policies and procedures; reporting needed changes.
• Collaborate with HR Generalist on and payroll, timecard, or attendance violations.
• Respond to verifications of employment, processing garnishments, and entering income withholding support notices
• Administration of Employee Benefit and Retirement Plan
• Oversee system updates required for plan and contribution changes, integrity of data feeds, and carrier coordination
• Responsible for preparation and distribution of all legally required documents (e.g., summary plan descriptions, plan notices)
• Support annual financial and tax reporting (e.g., 401(k) plan audit, calculation of retirement plan contributions)
• Assisting the VP of Human Resources in annual benefits reviews for plan selections
• Organizing and executing annual benefits open enrollment strategy.

Desired Qualifications

• 5-7 Years of Payroll Experience;1-2 years supervisory experience
• Expert knowledge of UKG Pro Payroll platform
• Strong PC skills, including proficiency in Excel
• Experience with adaptive insights a plus
• Analyzing Information and report preparation
• Ability to navigate independently through complex situations
• Attention to Detail and Accuracy
• Ability to deal sensitively with confidential material
• Strong interpersonal (verbal and written) communication skills
• Ability to communicate with various levels of management
• Organizational, multi-tasking, and prioritizing skills

Physical Demands

• No unusual physical requirements
• Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Work Environment

• Employee spends the majority of time in an office environment or equivalent seated desk environment with accessibility to employees from staff.
• Noise level in the work environment is usually moderate
• Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)