Interact with Guests while following service standards to ensure an overall expedient, excellent Guest experience to create return Guests while responsibly serving beverages in moderate amounts, not to promote overindulgence or advocate any action that could cause Guests to become intoxicated.

Manager

Manager on Duty

Job Tasks

• Greet Guests in a friendly professional manner
• Provide education about Chickie?s style of service and how menu items are prepared
• Ensure menu, food preparation and ingredient knowledge in order to address Guest?s food allergy concerns and questions
• Smile and maintain a positive attitude at all times
• Perform light food preparation duties when needed
• Follow all Chickie?s & Pete?s service standards including up-selling and suggestive selling
• Inform Guests of daily specials
• Check food and beverages for quality and presentation before serving
• Serve food and beverages to Guests
• Check identification to ensure that Guests meet minimum age requirements for consumption of alcoholic beverages
• Recognize signs of intoxication and handle alcohol-related situations effectively; keep manager informed when situations arise regarding intoxicated Guests/refusal of service
• Provide food and drink recommendations to Guests
• Prepare garnishes for alcoholic and non-alcoholic beverages
• Wash and sterilize glassware; maintain bottles and glasses in an attractive and functional manner to support efficient drink preparation and promotion of beverages
• Maintain cleanliness in all areas of the bar
• Report all equipment problems and bar maintenance issues to a manager
• Assist with restocking and replenishment of bar inventory and supplies
• Receive Guest payments and process transactions
• Sincerely thank all Guests and invite them back for another visit soon
• Clear and clean tables and bar seats promptly according to proper sanitation standards
• Ensure all condiments and napkin dispensers are clean and well stocked
• Respond appropriately to Guest complaints and bring any issues to manager?s attention
• Perform marketing and other promotional services as needed
• Complete beginning, change and end of shift side duties
• Understand the importance of speed of service and act with sense of urgency when performing job tasks
• Attend all scheduled employee meetings
• Additional tasks as assigned