Barbacks*

Location: Chicago, US

Reporting to:* Market Bar Managers – Market Managers*

Time Out Market

Role Overview*
We love what we do – and it shows! Time Out Market is the division of Time Out that brings our food and cultural experiences to life for our guests, readers and clients.*

Our Market Bar-backs provide outstanding guest service and product to ensure that each of our guests enjoy a memorable experience with each visit.

Responsibilities:

• Provide service to Bartenders, Beverage Runners and Guests in a timely manner
• Assist bartender with taking guest orders and ensuring proper product is served to guests
• Appear in uniform for all shifts at scheduled time
• Polish and wash glassware throughout the shift
• Prepares all mixes and garnishes
• Ensure proper rotation of all liquor, beer, wine and consumable items
• Keep bar top clean and free of dirty glasses, dirty ashtrays, trash, etc. throughout shift.
• Keep back bar clean and organized.
• Clean all spills and waste immediately. Sweep and mop as needed. Place all trash in proper receptacles
• Proper setup and maintenance of event and or banquet function spaces
• Assist with loading/unloading of miscellaneous equipment, such as boxes, food and beverage product
• Responsible to ensure all stocking is complete, requisitions are filled out and any shortage of stock is reported
• Maintain opening/closing liquor, beer, wine and consumables par
• Inform management of any complaint, comments or incident
• Ability to create and maintain service rapport
• Respond to guest inquiries and requests in a courteous and polite manner
• Anticipate guest needs
• Provide information to guests regarding our venues, menus and pricing
• Adhere to all company standard operating procedures. Maintain all company service sequence standards
• Recognize and cultivate regular Guests and repeat business
• Maintain line of sight/atmosphere control by circulating through your work area throughout shift
• Report any incidents of theft, vandalism, or violations
• Respond to Guest concerns/complaints and correct errors or resolve complaints with a positive attitude

Job Type: Part-time

Pay: $15.40 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Physical setting:

• Bar
• Casual dining restaurant

Schedule:

• 8 hour shift
• Day shift
• Holidays
• Night shift
• Overtime
• Weekend availability

Supplemental pay types:

• Tips

Experience:

• Barback: 1 year (Preferred)
• Restaurant Experience: 1 year (Preferred)

Work Location: In person

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