Position: Bar Porter/Bar Back Food & Beverage Dept.

Report to: Bar Supervisor/Management Team

The Tillery Restaurant & Lounge

Come and join the exciting team at one of Owings Mills venues and a prosperous staple in the community!

At The Tillery Restaurant & Lounge, we continue to emphasize and maintain a positive culture surrounding our core values, focused on exceptional standards & experience for not only our guests, but for our employees first and foremost. We are looking for our next valued superstar to join our fun-loving, thriving team!

The new Marriott Owings Mills and The Tillery is a true gem of the community. A brand-new property kindled by the design of David S. Brown Enterprises and honoring the history of tradition of old Owings Mills.

The Tillery Restaurant & Lounge:

The Tillery, a full-service upscale American restaurant and bar brings a modern and intimate dining experience to Owings Mills, MD.

Owings Mills, once an independent and isolated mill town, but now the heart of bustling Baltimore County, welcomes a new dining experience to Metro Centre at Owings Mills. With a history rich in farming, cultivation, and milling, from which the city gets its name, The Tillery brings the best of the expansive countryside together with a modern and intimate dining experience - we call it Farm to Centre. Local hospitality is at the center of it all. And at the center of hospitality is food. Dynamic specials featuring the seasons' best produce pair with the dependability and indulgent comfort of a prime cut of beef. Whether it's a post-work rendezvous with colleagues over crabcakes, or a more celebratory escape with a few nights away from home, The Tillery at Metro Centre Owings Mills fits the occasion.

Traditional fare meets culinary innovation at The Tillery.

Job description

We are looking for an enthusiastic bar porter/bar back to provide an excellent support to all of the bars on property. Compensation is hourly with some tips possible.

We are looking for an observant, efficient barback who can work with other staff members to ensure that our customers receive prompt, seamless service. The bar back will assist in cleaning the bar, preparing garnishes, ensuring the bar is well stocked with napkins, straws, glassware, garnishes, and all other necessities, and taking on other duties to support the bartender and ensure that the bar operates smoothly. You should be knowledgeable about menu items, attentive, and focused on providing the best possible service in a fast-paced environment.

To be a successful barback, you should be passionate about working as part of a team to deliver excellent drinks and service to customers. You should be efficient, reliable, and perceptive with excellent communication and time management skills.

Barback Responsibilities:

• Assisting with opening and closing duties, such as restocking the bar with garnishes, straws, and napkins, ensuring that Bartenders have clean towels, glassware, etc.
• Ensuring bar is well-stocked with ice, liquor, wine, and beer.
• Checking taps and appliances to confirm that they are working properly, making minor repairs, or changing out kegs, if needed.
• Keeping the bar clean by wiping down surfaces, sweeping and mopping, removing soiled glassware, scrubbing coolers and storage areas, and emptying trash receptacles.
• Learning about menu items and memorizing cocktail recipes.
• Taking orders, preparing drinks, bussing tables, opening tabs, and processing payments especially during peak hours.
• Speaking to customers, answering questions, handling complaints.
• Maintain records and report levels of usage to assist in the reordering process and ensuring that delivered items are stored properly.

Barback Requirements:

• High school diploma or equivalent.
• More experience, education, training, or certifications may be preferred.
• Minimum age to serve alcohol.
• Courteous, friendly personality and professional appearance.
• Knowledge of menu items, including beers, wines, cocktails, and liquors.
• Basic math and computer skills.
• Strong problem solving, communication, and interpersonal skills, ability to handle tense situations with coworkers and customers calmly and rationally.
• Observant and thorough.
• Responsible, punctual.
• Ability to meet physical and scheduling demands of the position, including, walking, standing, or lifting heavy items for extended periods and working nights, weekends, and holidays.

Responsibilities

• Fill and distribute alcohol requisitions
• Support bar staff with general barbacking duties such as filling ice wells, cutting fruit, emptying garbage, etc.
• Restock and replenish bar inventory and supplies
• Be an enthusiastic team player ready to assist the staff in any capacity
• Stay guest focused and nurture an excellent guest experience
• Assist with inventory on a monthly and perpetual basis
• Comply with all food and beverage regulations

Skills

• Responsible inventory management
• Positive attitude and excellent communication skills
• Ability to keep the bar organized, stocked and clean

Job Type: Full-time

Pay: $12.75 - $14.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Disability insurance
• Employee assistance program
• Employee discount
• Flexible schedule
• Health insurance
• Life insurance
• Paid sick time
• Paid time off
• Referral program
• Vision insurance

Physical setting:

• Bar
• Casual dining restaurant

Schedule:

• Day shift
• Evening shift
• Every weekend
• Holidays
• Monday to Friday
• Night shift
• Overtime
• Weekend availability

Supplemental pay types:

• Tips

Ability to commute/relocate:

• Owings Mills, MD 21117: Reliably commute or planning to relocate before starting work (Required)

Experience:

• restaurant service: 1 year (Preferred)

Shift availability:

• Day Shift (Required)
• Night Shift (Required)

Work Location: In person

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