Our Residential Team is expanding! We are looking for an Awake Overnight On Call Manager. In this role, you will be responsible for all duties related to On Call during the overnight and early morning hours. You will act as the main point person for all issues that arise within the Residential Department during the hours of the shift.

Responsibilities:

• Assume all of the roles and responsibilities of On Call during the assigned overnight shift.
• Remain awake during the duration of the shift.
• Fill open Awake Overnight positions as needed
• Keep Admin On Call informed of any issues that arise during the duration of On Call Shift.
• Effectively train new Direct Support Professionals who work the awake overnight shift on the routine and responsibilities of the residence. Provide ongoing training and guidance to all staff who work the awake overnight shift, as needed, to include utilizing Agency computer based training.
• Conduct unannounced visits at residences to ensure that awake overnight staff are completing and documenting required responsibilities. Provide immediate feedback and/or redirection as required, documenting the discussion and forwarding to appropriate supervisory staff.
• In the event of a situation requiring the immediate replacement of an awake overnight staff the Awake Overnight Supervisor may be required to provide coverage up to completing the remainder of the shift.
• Report issues with staff, people we support, maintenance and safety concerns to the House Manager and/or Assistant Director, by the next business day.
• Conduct quality assurance checks as assigned. Review awake overnight documentation t-logs for accuracy and follow up on any discrepancies in writing to appropriate supervisory staff.
• Provide input regarding the job performance of the Direct Support Professionals who work the awake overnight position to the House Manager and/or Assistant Director for the purpose of the Employee Appraisal process.
• Assist in conducting third shift and early first shift fire drills, as per fire drill schedule and consistent with regulatory requirements.
• Provide transport to people we support for medical care, or relieve the regular staff member of the residence to transport.
• Assume responsibility for assuring proper notification of emergencies occurring overnight, following On Call Guidelines and the direction of the administrator on-call.
• Provide assistance to people we support , as situations occur, per treatment plan; ensuring the level of assistance is appropriate to the individual need in all situations.
• Successfully complete and maintain medication certification. Administer medication as required, completing all related documentation.
• Assure that the rights of each person we support are upheld and report any violations to the Administrative Team.
• Adhere to the regulations contained in Part 624.4 and report any violations to On-Call.
• Develop and maintain positive and professional relationships with the people we support, their families, friends, and neighbors.
• Provide leadership to, and work alongside Direct Support Professionals.
• Act as a role model for the people we support, other Direct Support Professionals and members of the community.
• Advocate for the people we support and their rights when appropriate and necessary.
• Respect the people we support's right to privacy by the appropriate use of written and verbal information and follow all agency and OPWDD guidelines regarding confidentiality.
• Respond to sensitive matters and/or situations with discretion and tact.
• Demonstrate knowledge of person centered excellence and personal outcome measures.

Qualifications:

• High School Diploma or GED
• Three years of experience as a Direct Support Professional, Residence Manager or equivalent experience.
• Valid New York State Drivers License.
• Approved Drivers Abstract.

The Arc firmly believes in and subscribes to fair employment practices and opens its facilities to every qualified person. In all employment practices, and related decisions, we are committed to prohibiting discrimination on the basis of race, color, creed, national origin, religion, sex, sexual orientation, gender identity or expression, age, marital status, disability, genetic information, predisposition or carrier status, military status, domestic violence victim status, non-job related conviction record, Vietnam-era or special disabled veteran status, or any other category protected by applicable law.