Automotive Service Advisor Job at Alfred Matthews Buick GMC Cadillac
Alfred Matthews Buick Cadillac GMC is in search of an experienced service advisor for our very busy service department. We are doubling the size of our service department to keep up with our growing business. We are a top Service department in our region with excellent technicians and excellent work environment. Work Monday thru Friday with weekends off. General Motors dealership experience preffered
As an experienced Automotive Service Advisor, you will own our customer’s experience in the service lane. You are well-versed in product offerings, inventory needs, technician scheduling and customer service.
What We Offer
- Competitive Compensation Package
- Excellent Opportunities for Career Growth
- We’re all on the same Team atmosphere
- Medical, Dental, Vision and Life Insurance
RESPONSIBILITIES:
- Oversee flow of Service Lane. Ensure that customers receive prompt, courteous, and effective service.
- Take ownership of the customer's experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer.
- Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled
- Ensures that the daily inventory of technicians' time is consistently sold to service customers.
- Proficiently manages customer expectations and maintains customers informed about status of repairs
REQUIREMENTS:
- Organized and friendly personality
- Dealership experience is required
- Knowledge of dealership drive lane
- Valid in-state driver's license
COVID-19 Precaution(s):
- Personal protective equipment provided or required
- Plastic shield at work stations
- Temperature screenings
Typical end time:
- 6PM
Typical start time:
- 8AM
Work Remotely
- No
Job Type: Full-time
Pay: Up to $150,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Education:
- High school or equivalent (Preferred)
Experience:
- service advisor: 3 years (Required)
License/Certification:
- Driver's License (Required)
Work Location: One location
Please Note :
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