Audi of New London Parts Counterperson Job at Hoffman Auto Group
We are looking for a Parts Counterperson to join the Hoffman Auto Group family!
Check out what over 100 years of trust
looks like in our culture!
What does a Parts Counterperson at Hoffman Auto Group do?
Role Purpose
Handle customers throughout the entire parts experience with their satisfaction as the number one priority
Core Accountabilities
- Productivity: Meet all production metrics as prescribed by Management.
- Customer Satisfaction: Be a Hoffman Ambassador with a positive forward-thinking attitude with all customers and team members in mind. Meet manufacture standards.
- Technology: Utilize all tools provided to perform daily duties effectively.
- Knowledge: Achieve and maintain certification for Hoffman and manufacturer required trainings.
Competencies and Qualifications
- High School Diploma
- 1-2 years’ experience in a dealership environment or automotive equivalent required
- 1-2 years’ experience in a customer service orientated environment preferred
- Can adapt and embrace change with an internal and external customer centric mindset
- Act as an advocate for teammates and have a strong commitment to technology advancement
- Possesses effective communication skills: oral, written, listening.
- Works well with customers, promotes a positive image of the company, strives to solve issues raised by customers.
Get to know Sam Pines in the Fixed Operations department
@ Hoffman Auto Group
Monday - Friday and every other Saturday.
40-45 hours per week
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