The Associate Managing Director of Financial Crimes assists the Director of Financial Crimes to develop, implement, administer, and monitor all aspects of the BSA/AML and Fraud program . Provides direct oversight in day to day operations. Develops and maintains best practices to guard against and reduce financial fraud and related financial crimes against the Bank, its customers, and its employees . Responsible for identifying emerging BSA/AML/OFAC and Fraud risks and ensuring that proper controls, procedures and training are in place to help mitigate these risks while adhering to regulatory and compliance objectives.

Provide strategic recommendations to senior management based on KRIs and KPIs. Evaluates processes, systems and vendors for opportunities for continuous process improvements, ensuring all comply with regulatory requirements and expectations as well as Rockland Trusts policy requirements and risk tolerance.

Duties & Responsibilities to contribute to the bank’s overall strategy and risk profile include:

• Lead a team of Assistant Directors of Financial Crimes and provide training, coaching, mentoring, establishing performance metrics and conduct performance reviews
• Responsible for leading the FCU by providing regulatory guidance, policy and standards on all matters relating to an effective Fraud program. Specific emphasis on Regulation E, and the Uniform Commercial Code.
• Works with leadership, key business partners and Financial Crimes Operations team to establish fraud trends and risk tolerance triggers and risk mitigation rules. Builds program and documentation to support fraud strategy.
• Leads efforts in financial analysis of fraud alerts. Builds and reports fraud metrics.
• Creates operating procedures and key controls to support fraud detection and mitigation
• Leads and participates in fraud governance meetings. Memorializes decisions, tracks and articulates progress in enterprise fraud initiatives.
• Manages day-to-day operations of the group as well as identifies opportunities of improvement and lead specialized projects.
• Participates in developing division strategic plan and sets goals and priorities based on the direction set for the unit; follows through to ensure that objectives are met.
• Advise the Director of Financial Crimes on changes to state and federal requirements and standards and changes to banking practices and emerging risk management techniques.
• Coordinate, supervise, and support establishment of the fraud, compliance testing and internal and external reporting as required by the FCU training compliance program
• Understand business and regulatory requirements and ensure functions are being performed within those requirements. Maintain a thorough comprehension of fraud typologies.
• Identify opportunities to improve the effectiveness and/or efficiency of policies, procedures and/or processes and make the appropriate recommendations to management. Conduct periodic assessments of the FCU and department level of compliance department procedures, formalizing such evaluations into reports presented to management, as directed.
• Conduct reviews of the Bank's automated Financial Crime detection solution to identify and recommend potential areas of compliance vulnerability and strengthen independence and alignment. Ensure systems leveraged by FCU are on current version. Develop and manage testing of new releases and system enhancements.
• Participate in the monthly SAR Committee meeting by providing assistance in preparing monthly agenda, follow up support and meeting minutes.
• Assist with annual Fraud Program Evaluation and Model Validation(s)
• Provide assistance and direction to the internal audit department, outside auditors and regulatory examiners during compliance exams and audits. Assist management in preparing responses to regulatory exam recommendations
• Demonstrate strong investigative/analytical skills and be able to formulate and clearly articulate a supportable rationale behind the decisions of the alerted activity while complying with departmental procedures.
• Conducts Fraud Investigations and reviews as necessary.
• Use independent and professional judgment when reviewing Fraud alerts and cases in addition to all policies and procedures and meet regulatory standards – ensure management team is monitoring and escalating any concerns with alert aging as necessary. Inform management of all active cases that require escalation, including communicating which laws were broken and what actions should be taken.
• Achieve and sustain a high level of quality, accuracy, and efficiency in all Fraud matters
• Provide telephone and email support for the department in relation to criminal investigations and inquiries
• Provide business unit assistance in response regarding fraudulent situations which may include responding to suspicious individuals or fraud suspects.
• Participate in departmental projects and initiatives; keep abreast of new rules, regulations and reputational risks to further improve our investigation processes
• Ensure departments compliance with record retention requirements.
• Develop good rapport and communication with Business partners
• Assist management with completing all external law enforcement requests.

Required Skills & Experience:

• Associates or Bachelor’s in Criminal Justice, Business, Finance, Accounting, or a related field is preferred; plus at least three years of related experience within bank fraud and anti-money laundering programs; or equivalent combination of education and experience. Certificates in Fraud Prevention/BSA/AML or related areas a plus.
• Excellent written and verbal communications skills, attention to detail and strong time management skills
• Strong interpersonal and communication skills to interact with all levels of Bank personnel.
• Basic knowledge of various banking functions such as, retail banking, commercial banking, trade-finance, asset-based lending, loan documentation.
• Attention to detail and mental concentration for accurately performing tasks with frequent interruptions
• Ability to conduct research using various sources.
• Ability to analyze data using automated detection software
• Advanced problem solving skills. Ability to negotiate through difficult situation with customer recovery as end result
• Team oriented and able to work independently.

• Working knowledge of MS Office products, including Outlook, PowerPoint, Word, Excel
• Knowledge of Bank Secrecy Act/AML laws and regulations
  

Our goal is to offer our colleagues the most generous benefits package possible. We strive to provide colleagues with a comprehensive benefits package and an environment that supports a healthy work-life balance. Colleagues who work 20 hours or more per week are eligible to participate in our health insurance program. Other benefits include: Competitive compensation with performance incentive awards, Dental Insurance, a 401K and DC Plan for your retirement, Life Insurance, Vacation Time, Day Care Reimbursement, Tuition Assistance for graduate and undergraduate programs, an award winning Wellness program and much more!

At Rockland Trust you'll find a respectful and inclusive environment where everyone is given the chance to succeed. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.