Applications Trainer, Quality Assurance Job at Colorado Coalition for the Homeless
Colorado Coalition for the Homeless Denver, CO 80205
$48,150 - $56,576 a year
The mission of the Colorado Coalition for the Homeless is to work collaboratively toward the prevention of homelessness and the creation of lasting solutions for homeless and at-risk families, children, and individuals throughout Colorado. The Coalition advocates for and provides a continuum of housing and a variety of services to improve the health, well-being, and stability of those it serves.
The Colorado Coalition for the Homeless seeks an Applications Trainer, Quality Assurance to be part of a team of professionals who provide application support to various database applications. This position acts as a lead user resource, whose responsibility entails assessing training needs, developing training materials, and providing initial and ongoing training and first-level support for NextGen, CCH ’s electronic health records (EHR), practice management system (PM), and ancillary modules and interfaces. The position will also maintain an understanding of various specialty and department requirements and processes in order to optimize workflows. This position is located at 2130 Stout St., Denver, Colorado 80205 and reports to the Database Applications Manager.
Coalition Benefits
In addition to the unique challenges and extraordinary rewards of our work, eligible Coalition employees enjoy a rich benefits package, including:
1. Facilitates learning through a variety of delivery methods including classroom instruction, virtual training, and on-the-job coaching. Delivers technical training programs employing virtual, video course, and instructor-led delivery options.
2. Designs training materials, including reference guides, training videos, and job aids and identifies and implements improvements in training materials and documentation.
3. Maintains current knowledge of specialty and departmental functions and workflows, application functionality, and training methodology.
4. Creates best practice sharing and maintains training standards and consistency across applications.
5. Conducts needs assessments with user groups, determines skill level for end users, and proactively develops targeted training based on identifying opportunities for training.
6. Collaborates with support and clinical teams to develop course objectives and builds trainings in alignment with meeting agreed upon objectives.
7. Becomes a Subject Matter Expert (SME) for priority applications to reinforce training effectiveness.
8. As a Trainer, capable of providing application support, user set up, and limited troubleshooting.
9. Evaluate and report on the effectiveness of training programs and identify areas for opportunities.
10. Create and maintain a positive, professional, vibrant learning environment in order to engage group and individual trainees.
11. Provides continuous and timely information in a professional manner to ensure customer satisfaction, keeping users and team members abreast of major problems and escalation progress.
12. Meet required COVID-19 vaccination(s), as defined by applicable law, regulation, or guidance from the Centers for Medicare and Medicaid Services.
13. Perform other duties as assigned.
Employee must be able to perform essential job functions with or without reasonable accommodation and without posing a direct threat to safety or health of self or others. To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Qualifications Summary
1. High school diploma or GED required.
2. Professional training experience required, preferably in a healthcare related field.
3. Professional/technical experience involving clinical workflow/operations in NextGen preferred.
4. Experience in a Community Health Center highly preferred.
WHERE A CANDIDATE IS PLACED IN THE COMPENSATION RANGE DEPENDS ON TOTAL RELEVENT YEARS OF EXPERIENCE
The Colorado Coalition for the Homeless is committed to delivering services, making employment-related decisions, selecting volunteers, and selecting vendors without regard to age over 40, race, sex, color, religion, creed, national origin, ancestry, disability, genetic information, marital status, sexual orientation, gender identity, gender expression, pregnancy, medical condition related to pregnancy, military status, or any other applicable status protected by law.
Please Note :
www.bankofmontserrat.ms is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, www.bankofmontserrat.ms provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, Site.com is the ideal place to find your next job.
The Colorado Coalition for the Homeless seeks an Applications Trainer, Quality Assurance to be part of a team of professionals who provide application support to various database applications. This position acts as a lead user resource, whose responsibility entails assessing training needs, developing training materials, and providing initial and ongoing training and first-level support for NextGen, CCH ’s electronic health records (EHR), practice management system (PM), and ancillary modules and interfaces. The position will also maintain an understanding of various specialty and department requirements and processes in order to optimize workflows. This position is located at 2130 Stout St., Denver, Colorado 80205 and reports to the Database Applications Manager.
Coalition Benefits
In addition to the unique challenges and extraordinary rewards of our work, eligible Coalition employees enjoy a rich benefits package, including:
- Health insurance coverage on the first day of employment: full-time employees contribute only 1% of their earnings for their own health coverage and no more than 4% of their earnings for coverage of eligible dependents. We’re proud to offer same- and opposite-sex domestic partner coverage;
- Dental, vision, and flexible spending/dependent care/public transit accounts;
- Free basic life insurance and long-term disability coverage;
- Dollar-for-dollar retirement plan matching contributions up to 5% of earnings;
- Extensive paid time-off, including 8 holidays, 12 days of sick leave, and three weeks of vacation for new full-time employees in their first full year.
1. Facilitates learning through a variety of delivery methods including classroom instruction, virtual training, and on-the-job coaching. Delivers technical training programs employing virtual, video course, and instructor-led delivery options.
2. Designs training materials, including reference guides, training videos, and job aids and identifies and implements improvements in training materials and documentation.
3. Maintains current knowledge of specialty and departmental functions and workflows, application functionality, and training methodology.
4. Creates best practice sharing and maintains training standards and consistency across applications.
5. Conducts needs assessments with user groups, determines skill level for end users, and proactively develops targeted training based on identifying opportunities for training.
6. Collaborates with support and clinical teams to develop course objectives and builds trainings in alignment with meeting agreed upon objectives.
7. Becomes a Subject Matter Expert (SME) for priority applications to reinforce training effectiveness.
8. As a Trainer, capable of providing application support, user set up, and limited troubleshooting.
9. Evaluate and report on the effectiveness of training programs and identify areas for opportunities.
10. Create and maintain a positive, professional, vibrant learning environment in order to engage group and individual trainees.
11. Provides continuous and timely information in a professional manner to ensure customer satisfaction, keeping users and team members abreast of major problems and escalation progress.
12. Meet required COVID-19 vaccination(s), as defined by applicable law, regulation, or guidance from the Centers for Medicare and Medicaid Services.
13. Perform other duties as assigned.
Employee must be able to perform essential job functions with or without reasonable accommodation and without posing a direct threat to safety or health of self or others. To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Qualifications Summary
1. High school diploma or GED required.
2. Professional training experience required, preferably in a healthcare related field.
3. Professional/technical experience involving clinical workflow/operations in NextGen preferred.
4. Experience in a Community Health Center highly preferred.
WHERE A CANDIDATE IS PLACED IN THE COMPENSATION RANGE DEPENDS ON TOTAL RELEVENT YEARS OF EXPERIENCE
The Colorado Coalition for the Homeless is committed to delivering services, making employment-related decisions, selecting volunteers, and selecting vendors without regard to age over 40, race, sex, color, religion, creed, national origin, ancestry, disability, genetic information, marital status, sexual orientation, gender identity, gender expression, pregnancy, medical condition related to pregnancy, military status, or any other applicable status protected by law.
Please Note :
www.bankofmontserrat.ms is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, www.bankofmontserrat.ms provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, Site.com is the ideal place to find your next job.