Operation Food Search

Agency Relations Coordinator

Operation Food Search seeks an experienced and results driven individual to join our Agency Relations team as the Agency Relations Coordinator. OFS's network has more than 200 emergency food distribution partners, which helps feed 200,000 individuals every month. The agency network includes food pantries, soup kitchens, shelters, transitional homes, community organizations, and schools located in 27 Missouri and Illinois counties.

Position Overview: The Agency Relations Coordinator reports to the Agency Relations Manager and shall promote and support Community Food Partners in accordance with OFS's mission and goals.

• Respond to phone calls and email inquiries, problem solving as needs arise; badge distribution and monitoring; trouble-shooting electronic donation reporting system.
• Aid Community Food Partners in meeting standards and criteria, including submission of monthly distribution and donation reports, and addressing compliance issues
• Coordinate logistics for quarterly meetings of Community Food Partners.
• Refer eligible Community Food Partners to other OFS programs, when applicable
• Collect, monitor and compile results from Community Food Partners' reports
• Maintain Hunger Hotline information and reports
• Process initial inquiries about becoming an OFS Community Food Partner
• Assist with special events: donor, food drives, pop-up pantries as needed
• Maintain and monitor Community Food Partners' engagement with the warehouse, including producing distribution and pick-up schedules, procedures and food distribution volumes
• Maintain accurate contact information for each Community Food Partner
• Maintain records of current agency 501(c)(3) status and verify annually
• Contribute ideas to improve support of Community Food Partners
• Conduct Community Food Partner site visits
• Perform other duties as assigned

Preferred Education, Experience, Knowledge, Skills, and Abilities:

• Experience in health equity, public health, and/or social determinants of health is highly desired
• Training or experience with organizational development, systems change, and/or collective impact concepts
• Passion for the OFS mission
• Effective public speaking and presentation skills
• Minimum of 2-5 years' work experience
• Strong organizational skills
• Ability to work autonomously without close supervision
• Results-driven, with a strong desire to confront and solve problems
• Ability to establish positive interpersonal relationships with staff and colleagues, as well as external community for networking and partnership building

• Conflict resolution skills to respond to inquiries or complaints from stakeholders, regulatory agencies, customers, or community members; able to listen to others, maintain confidentiality, and retain calm/professional demeanor

Special Requirements

• Proficient with Outlook, Word, Excel, PowerPoint and other web-based applications

• Flexibility in working hours for occasional special events after-hours or weekend activities
• Valid driver's license and proof of driving record
• Occasional travel may be required
• Willingness to assist with other OFS duties as required or as assigned

Location: 1644 Lotsie Boulevard, Overland, MO 63132