When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives.

Job Type:

Scheduled Hours:

Work Shift:

Job Description:

• Exemplifies Winchester Hospital’s values and Service Excellence standards. Commits to making every encounter with our patients, patients’ family, co-workers, physicians and other customers the best that it can be.
• Complies with all Winchester Hospital policies and the Code of Business Conduct. Takes responsibility for own safety as well as the safety of patients, patients’ family, co-workers, physicians and other customers.
• Types support data (phone lists, lab test works sheets etc.) for the department. Organizes work load to comply with deadlines and priorities established by superiors.
• Registers patients, prepares charts if necessary and reviews basic personal information with patient.
• Schedules patient appointments and Hospital admissions according to established procedures. Coordinates scheduling of diagnostic, therapeutic or surgical procedures by working in cooperation with physicians, patients and other Hospital departmental personnel.
• Prepares notices for department. Prepares mailings for distribution.
• Maintains and updates patient and correspondence files, general and subject files, committee files and a small library of journals and relevant reprints.
• Receives and screens visitors and telephone calls, and notifies appropriate personnel or records messages. Responds to general inquiries by relating or referring to established policies and procedures.
• Orders supplies, sorts and distributes mail if necessary. Faxes and distributes incoming faxes to appropriate person.
• Participates in the following: Mandatory training requirements as per hospital/unit policies Continuing education/inservices to enhance knowledge Staff meetings Performance improvement initiatives Orientation of new staff, students and/or volunteers

Education Required:

High school diploma required.

Experience Required:

At least one year’s basic technical or occupational specific training in medical terminology. At least 3 months previous experience as a secretary or at least three months on the job training and orientation. Knowledge of computers and basic office practice. Requires excellent customer service, communication skills and professional telephone etiquette.

FLSA Status:

As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) and COVID-19 as a condition of employment. Learn more about this requirement.

More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger.

Equal Opportunity Employer/Veterans/Disabled