About MassDOT

An agency on the move, the Massachusetts Department of Transportation (MassDOT) takes great pride in connecting the Commonwealth’s residents and communities. Powered by a growing data-analytics discipline – and working in conjunction with municipalities, public agencies and the private sector – we’re finding new ways to improve the Bay State’s transportation infrastructure.

MassDOT is responsible for developing, implementing, and coordinating transportation policies and projects for the Commonwealth of Massachusetts and to efficiently plan, design, construct, and maintain a safe statewide transportation system which effectively meets the transportation needs of the Commonwealth.

MassDOT’s divisions include: Highway, Aeronautics, Registry of Motor Vehicles, Rail & Transit, and Planning & Enterprise Services. There are approximately 3,600 employees across the organization.

Duties and Responsibilities

• Apply in-depth knowledge of Chapter 90 and 540 CMR regulations and RMV standards.
  Conduct audits for hearings including but not limited to hearing preparation, conduct of hearings and the hearing decisions.
• Serve as a resource for internal and external departments to research and resolve inquiries.
• Responsible for preparing and maintaining a variety of reports, correspondence, itineraries, forms, schedules, etc. relating to audits.
• Research laws, regulations, policy and standards to ensure compliance.
• Draft comprehensive and complete report of audit area.
• Create memos, charts, schedules, graphs, or similar visual aids to prepare summaries, and analyzes.
• Please Note: The selected candidate may be required to travel in order to provide coverage in RMV Service Centers offering hearings, as the business dictates. Locations include:
  • Boston Haymarket
  • Brockton
  • Fall River
  • Lawrence
  • Wilmington
  • South Yarmouth
  • Springfield
  • Worcester
  • Pre‐Hire Process
  • Upon a conditional offer of employment, applicants must agree to and successfully satisfy: (i) a comprehensive name‐based and fingerprint‐based background check of his/her state and federal criminal history records information from all U.S. states, the District of Columbia and certain U.S. Territories and from some foreign nations; (ii) an employment reference check, and (iii) a satisfactory review of his/her driving records to be eligible for this position.

Minimum Entrance Requirements

This requisition will remain open until filled; however, first consideration will be given to those applicants that apply within the first 14 days.

All job applications must be submitted online through MassCareers to be considered.

Applicants must have at least (A) four years of full-time or equivalent part-time, professional experience in legal work, claims adjudication or regulatory administration, or (B) any equivalent combination of the required experience and the substitutions below.

Substitutions:

I. A Bachelor’s or higher degree with a major in law may be substituted for a maximum of three years of the required experience.*

II. A Bachelor’s or higher degree with a major other than in law may be substituted for a maximum of two years of the required experience.*

• Education toward such a degree will be prorated on the basis of the proportion of the requirements actually completed.

NOTE: Educational substitutions will only be permitted for a maximum of three years of the required experience.

Applicants must have the ability to pass a Criminal Offender Record Information (CORI) screening and a Driver’s License check.

Comprehensive Benefits

When you embark on a career with the Commonwealth, you are offered an outstanding suite of employee benefits that add to the overall value of your compensation package. We take pride in providing a work experience that supports you, your loved ones, and your future.

Want the specifics? Explore our Employee Benefits and Rewards!

• For questions regarding the job posting, please email Tricia Weston at Tricia. Weston@dot.state.ma.us.
• For general questions regarding MassDOT, call the Human Resources Service Center at 857-368-4722.
• For a disability-related reasonable accommodation or alternative application method, call ADA Coordinator, Heather Ulesoo 857-851-9447.

An Equal Opportunity/Affirmative Action Employer. Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply.

The Commonwealth is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, disability, national origin, veteran status, or any other basis covered by appropriate law. Research suggests that qualified women, Black, Indigenous, and Persons of Color (BIPOC) may self-select out of opportunities if they don't meet 100% of the job requirements. We encourage individuals who believe they have the skills necessary to thrive to apply for this role.