Administrative Coordinator Job at Worldwide TechServices
Company Description
Worldwide TechServices is a global leader in delivering technology services and solutions to the world’s most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world’s leading technology providers, outsourcers, large and small businesses and consumers.
Job Description
The APC provides administrative support to the ITO accounts and is responsible for parts ordering, backordering, tracking, maintenance, expediting and parts reporting. Part entry into ticket systems as needed. Other reporting and ticketing responsibilities as assigned.
Responsibilities
- Input and processes parts orders and logistics information for the assigned accounts
- Tacking backorders for assigned accounts
- Track returns of parts to supplier
- Enters parts and logistics information to the appropriate systems
- Enters data as provided into forecasting spreadsheets, summaries, reporting, etc.
- Creates claim documentation and reporting for shortages, overages, and discrepancies
- Communicates current status of backorders to the PMs for affected assigned accounts
- Expedites critical parts backorders to minimize machine downtime and improve customer satisfaction.
- Assists PMs in addressing inventory discrepancies, shortages, and overages
- Additional requirements may exist if offer of employment is extended
Qualifications
Additional Information
Education
- High School Diploma or GED
Skills
- Excellent written and verbal communication
- Team-player attitude
- Strong attention to detail
- Excellent organizational skills
- General knowledge of PC, laptop equipment
- Strong PC skills (e.g. Microsoft Word, Excel)
- WWITS knowledge preferred
Additional Information
All your information will be kept confidential according to EEO guidelines.
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