CommuniCare Health Centers (CCHC) is part of a network of Federally Qualified Health Centers that is raising the bar for comprehensive and quality healthcare. The Administrative Assistant works with a team of administrative staff members to perform a variety of administrative tasks and assist clients in the Behavioral Health Program. Our company culture is anchored in our belief that everyone has right to compassionate, respectful, and responsive services, regardless of ability to pay. CCHCs mission is to offer access to patient-centered healthcare we believe it is everyones right; we offer a healthcare home where social justice, resilience, and compassion guide our efforts.

CommuniCare Health Centers provides an inclusive workplace that promotes and values diversity and life experience. CommuniCare encourages people of all backgrounds to apply including, but not limited to those who identify as: Black, indigenous, people of color, LGBTQIA+ persons, immigrants, refugees, women, people with disabilities, veterans, individuals of all ages and religions, as well as those who have experienced the criminal justice system.

About us:

We are a Federally Qualified Health Center (FQHC) and have been providing care to Yolo County residents since 1972. Like other community health centers, we provide care to anyone that walks through our doors and are in all major cities within Yolo County (Davis, Woodland and West Sacramento) and provide services throughout Yolo County. The community health center movement was born out of the civil rights movement in the 1960s with the mission to provide healthcare in communities where there are few or no options for care. Our mission is rooted in the philosophy that health care is a right, not a privilege. We serve and provide care for those disproportionally impacted by social determinants of health.

Our Benefits

• Medical Insurance: Kaiser, Sutter Health Plus, Wester Health Advantage
• Dental/Vision
• Flexible Spending Plan (before-tax savings plans)
• Employee Assistance
• Retirement 403b (including match)
• Robust PTO, Floating Holiday, Emergency Sick Time, & Paid Holidays

SALARY:

• Non-exempt position
• The pay range for this position is $18.20-$24.70. Starting pay within this range will vary depending on the job-related knowledge, skills, and experience.
• May be eligible for annual 2% + 0-2% merit-based pay adjustment (0-4%).

ADDITIONAL BENEFITS:

• Professional training and/or conference/travel fees paid by organization
• Resilience/ professional development support opportunities, including but not limited to: Licensed clinical consultation group, group team meetings, Persons of Color Coalition and specialized clinical consultation group for those providing services in Spanish.

Essential Functions of the Administrative Assistant:

• Answer phones provide information on clinic services and referral services
• Greet clients and provide culturally humble and responsive services with the recognition that each client is the expert in their own life and has the freedom to determine their goals.
• Maintain client data sheet
• Register clients, update demographics, consistent accuracy
• Make reminder calls, reschedule visits
• Assist with the scheduling of appointments
• Prepare documents for assessments
• Create and support with maintaining charts in ECW
• Scanning documents into ECW
• Supervise urine samples, enter labs into ECW
• Verify eligibility for Medi-Cal/Partnership/Beacon/Medicare
• Process payments for services when appropriate
• Maintain lobby neatness/cleanliness
• Update Bulletin Board; including pamphlet display board/Brochures.
• Manage episodes in Avatar System
• Enter Cal OMS into AVATAR System
• Keep and update Urine Analysis (UA) testing log
• Responsible for remaining within the legal/ethical standards, including confidentiality and HIPAA
• Responsible for understanding, explaining and enforcing all rules and regulations associated with clinic policy.
• Other duties as assigned.

MINIMUM POSITION REQUIREMENTS:

Education: College education preferred, high school diploma or equivalent.

Special Skills/Equipment: Bilingual Spanish/English preferred. Demonstrated ability to answer many phone lines simultaneously while maintaining courteous and patient phone manner. Knowledge of computer software; Microsoft Word Microsoft Excel

Expectations: Ability to work well within a multidisciplinary team. Ability to problem solve and navigate change. Models the values of CommuniCare and the Transitions of Care program. Intermediate computer proficiency required. Must have a commitment to excellence and high standards. Must have effective and flexible written and verbal communication, organizational abilities, and analytical skills. Must be able to manage multiple priorities and develop workflows. Required to have versatility, flexibility, and a willingness to work within changing priorities with enthusiasm. Attentive to detail and can follow verbal and written instructions. Expected to have strong interpersonal and rapport building skills with persons from varying backgrounds, identities, and experiences. Able to work independently and knows when to consult and ask for help. Actively supports and encourages low threshold access to care. COMPLETED COVID-19 VACCINATION REQUIRED

Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Ability to operate office equipment, including computer equipment. Must be able to sit or stand for long periods of time, with occasional walking. Requires a moderate level of mobility, dexterity, and flexibility in order to perform essential functions. The employee is occasionally required to stand, walk, bend, reach with hands and arms, and to lift 15 lbs. Hearing and close vision abilities required. Work is performed in a typical office environment with moderate equipment noise. Travel to other agency sites may be required.