Position Summary

Administrative Assistants are responsible for a wide variety of duties. Some administrative assistants may take on specialty duties or lead roles; however, their overall goal is to provide excellent internal and external customer service to every client, host home, biological family, visitor & employee of Ariel. Administrative Assistants typically work as part of a team.

Ariel Clinical Services Mission

To provide safe, nurturing, and supportive environments for our clients so that they may have the opportunities to develop their strengths, maximize their potentials, and fully participate in society.

At Ariel, our full time employees are eligible for our expansive Benefit Package, which includes:

• Monday through Friday day time hours
• Paid Holidays
• Generous Paid Time Off Bank
• Paid Sick Leave
• Medical, Dental, & Life insurance premium costs covered at 100%
• Vision Insurance
• 403B Retirement
• $50/month w/ ThrivePASS Lifestyle Account
• EAP and Wellness Programs
• Mileage Reimbursement
• Public Service Loan Forgiveness
• Aflac & Legal Shield coverage
• May be eligible for Tuition Reimbursement

Essential Duties and Responsibilities

Depending upon the employee’s specific position they may participate in all or some of the tasks listed below, as directed by their supervisor:

• Act as a receptionist: answering, screening, and responding to callers and directing calls to the appropriate staff members.
• Ensure workstation and lobby area are clean and presentable to the public. Perform office duties as listed on the opening and closing procedures.
• Maintain strict confidentiality with all records that Ariel Clinical Services has at its disposal.
• Coordinate with the staff to ensure the purchase of food and/or beverage for meetings and events.
• Coordinate, create, and maintain files for adult services which includes clients, host home providers, and vocational.
• Coordinate the distribution of client file documentation to appropriate parties.
• Regularly audit client and host home files to ensure compliance with Rules and Regulations and Agency Standard Operating Procedures.
• Provide clerical or secretarial duties as necessary for the organization to operate efficiently.
• Provide support to program manager and case managers to ensure their needs are readily and effectively met.
• Complete archiving of data as needed.
• Help and assist in preparation of trainings.
• Assist in the recruitment of new host home providers.

Additional Duties and Responsibilities

• Must work closely with other Ariel Programs and offices.
• Performs other duties as assigned.

Required Knowledge, Skills and Abilities

• The ability to work respectfully and professionally with a variety of people and challenges.
• Ability to maintain a positive outlook.
• Ability to demonstrate honesty, self-discipline and accountability for one’s actions.
• Maintain professional boundaries while establishing a trustworthy and beneficial relationship.
• Ability to take initiative on projects as assigned.
• Ability to exhibit appreciation and passion for the type of work Ariel Clinical Services provides and for the position held.
• Basic computer knowledge.
• Demonstrate skill in reading, speaking, and writing in English.
• The ability to be flexible, and able to change direction rapidly.
• The ability to communicate respectfully and effectively, both verbally and in written format, in both individual and group settings.
• The ability to represent Ariel at all times in a professional and respectful manner.
• The ability to be a reliable team player and supportive team member.
• The ability to be an active listener.
• The ability to remain calm in sometimes chaotic situations.
• The ability to maintain professional boundaries in a diverse environment.
• The ability to demonstrate consistent and reliable attendance as scheduled and requested.

Education and Experience

Required:

• High School graduation or equivalent, minimum age 18.

Preferred:

• Two years experience working with intellectual/developmental disabilities population.
• Experience with medical records documentation or terminology.

Supervisory Responsibilities

None

Required Background Checks & Documentation

• Central Registry for child abuse
• Criminal Background Investigation (CBI)
• CBI Sex Offender Background Check
• National Sex Offender Background Check
• Federal Background Investigation (FBI) in CO > 2yrs
• Reference check
• Office of Inspector General
• I-9 documentation