Reporting to the Director of Finance/Controller, the Accounts Receivable and Student Accounts Coordinator is an integral person in the Business Office with key responsibilities for managing the efficient and effective day-to-day operation of all functions, including collections, related to receiving funds coming into the School. This position requires the ability to make independent decisions regarding student billing accounts. As a member of a small business office, the Coordinator will also support other members of the department, assisting them where needed.

Essential Responsibilities:

• Manage, investigate, and resolve a high volume of inquiries and requests from parents, students, staff, and faculty regarding the student billing process
• Manage and organize the billing, deposit, and recording of tuition, financial aid, and fees and other student-related transactions. Review procedures as needed and recommend improvements for effective and efficient processes
• Manage collection of overdue accounts, using discretion and good judgment
• Manage correct and timely deposits of funds within the appropriate bank accounts and record the information within the Veracross accounting system
• Manage, maintain, and monitor the e-billing process through Veracross, including the reporting provided by Diamond Mind
• Reconcile and record all payments received through Flywire, our third-party international currency payment processor
• Collaborate with various departments across the School to execute and improve processes and insure accurate posting of income from summer and auxiliary programs and donations
• Manage the tuition refund insurance program and the boarding student spending account
• Support the student enrollment process, revise re-enrollment contracts as necessary, and notify families of any changes
• Reconcile the student billing subledger (Veracross) to accounts receivable in the general ledger as well as other student-related general ledger accounts
• Manage the student banking process while maintaining the student banking and general petty cash boxes and replenish as needed
• Process employee reimbursements for payroll
• Reconcile the campus store and snack bar deposits to the Odin POS system
• Manage the creation of event/trip payment links in Veracross as requested and maintain school trip reconciliations to ensure funds cover trip costs
• Supply fiscal year-end items as requested by the auditors
• Become familiar with other areas of the Business Office, such as Accounts Payable, in order to be able to support other members of the department
• Attend some School functions as required by the Head of School or CFO
• Undertake professional development opportunities as approved by the Director of Finance

• Maintain historical records while generating suggestions for improving current processes

• Actively support and advance the mission and vision of The Pennington School

Essential Requirements:

• Bachelor's degree in accounting or equivalent experience
• Familiarity with Veracross, Raiser's Edge, MyKidsSpending, Diamond Mind, Dewar Tuition Refund insurance, and Flywire preferred
• Strong analytical and problem-solving skills; ability to recognize and correct errors and accounting discrepancies with a commitment to high-quality work

• Ability to handle confidential financial and organizational information with integrity

• Excellent oral and written communication skills; capable of drafting and editing correspondence and other written materials
• A team player with the ability to interact with individuals on all levels, providing the highest level of customer service in a pleasant, helpful, and effective manner
• Strong computer skills including word processing, excel, database management, and email. Ability to adapt and learn new software and systems is critical.
• Willingness to advance the technology of the scope of work and learn new concepts
• Capable of self-direction, ability to take initiative, and use good judgment
• Flexible and forward-thinking
• Ability to manage multiple projects at the same time, prioritize, and use time efficiently
• Ability to identify and resolve issues in a timely manner
• Service-oriented problem-solver who is able to successfully communicate and work with a diverse group of individuals in an educational environment
• Willingness to work extra hours, including occasional evening or weekend hours, in order to prepare for the School's annual audit, attend School events, and as otherwise required
• Willing to undertake unexpected or unplanned projects
• Strong ability to work both independently and collaboratively

This position is full-time, exempt from overtime, and eligible for all benefits afforded to full-time Pennington School employees.

Qualified candidates should submit a cover letter, résumé, and salary requirements at https://pennington.isolvedhire.com

The working environment is an office and school environment on a 55-acre campus. The ability to occasionally lift files and storage boxes, walk up and down stairs, attend meetings in varying locations throughout campus, and continually use computers and related office equipment is required. Not all buildings on campus have elevators.