Accounts Receivable Clerk Job at CyraCom
As an Accounts Receivable Clerk you will perform multiple technical accounting tasks and customer service outreach to ensure accurate and timely preparation/recording of client records. This position will work closely with the Accounts Receivable Specialist. You will directly interface with clients on cash application, billing and collection matters with an emphasis on maintaining and enhancing the client relationship. This is an entry-level role with opportunities to grow within our team and company. At CyraCom, your work makes a difference for people around the US each day, as you work with a team of diverse and passionate professionals to contribute to our mission: providing greater access to people who need language support.
As an Accounts Receivable Clerk, you will:
- Perform account reconciliation on client accounts
- Initiate refunds
- Billing function
- Creation of credit memos and adjustments in ERP accounting system
- Organize work and perform client outreach as required to ensure timely collection of balances to meet the cash collection goals of the company
- Process and post daily lockbox, ACH, wire remittance, and credit card deposits to the appropriate customer accounts and invoices; performs reconciliation of the receipts batch
- Assist AR Specialist to timely and accurately prepare and record a variety of client invoices including, but not limited to, monthly OPI invoicing, document translation projects, face-to-face interpretation, testing and training (assessments), ASL/VRI interpretation, pay-as-you-go interpretation, phones/accessories, and VRI equipment.
- Perform reconciliation of assigned G/L accounts.
- Support and directly interact with various departments concerning client billing for purchases of goods and services from the company.
- Maintain accounts receivable reports, Microsoft Excel spreadsheets, and corporate accounts receivable files.
- All employees are required to perform the following essential functions: demonstrate predictable, reliable and timely attendance; follow written and verbal directions and complete assigned tasks on schedule; read, write and communicate in English; communicate in person and by telephone in accordance with CyraCom policy; learn from directions, observations and mistakes; work independently or as part of a team; interact appropriately with others including co-workers, supervisors and customers; and work with supervision, receiving instructions/feedback, coaching/counseling and/or corrective action.
As an Accounts Receivable Clerk, you must have:
- Basic knowledge of accounting and bookkeeping practices and principles.
- Strict attention to detail and accuracy while continuing to meet deadlines.
- Ability to respond appropriately and work effectively in highly stressful or tense situations related to the order to cash process.
- Strong organizational and time management skills and ability to prioritize work and manage competing priorities in an environment with frequent interruptions.
- Strong proficiency with Microsoft Excel.
- Ability to operate standard office computing products (examples: Oracle, Workday, GetPaid, Microsoft NAV, MS Word, Outlook, PowerPoint, internet browser).
- Ability to operate competently common office equipment including, but not limited to computer, fax, copier and telephone system.
As an Accounts Receivable Clerk, you must be:
- Skilled at mathematical computations.
- Skilled at communicating, both orally and in writing.
- Skilled in establishing and maintaining effective work relationships.
- Skilled at researching and reconciling receivable batch activity in accounting software.
Additionally, you will:
- Perform other duties as required.
Minimum Qualifications:
- High school diploma, GED, or equivalent.
- Prior accounting and/or banking experience, preferably in a customer service/collection environment with solid proficiency in Microsoft Excel, Outlook and personal computer use.
Ideally, you will also have:
- Two (2) years of accounting experience preferably in a customer service/collection environment with solid proficiency in Microsoft Excel, Outlook, and personal computer use.
What else you can expect:
Physical Demands: This position is required to sit most of the time and exerts up to 10 pounds of force occasionally and a negligible amount of force frequently. This position is required to continuously sit, talk, hear and see; frequently finger, and feel (touch); and occasionally walk, bend/stoop, kneel, and squat.
Environmental Factors: This position works in an indoor office environment with a quiet level of office noise.
Equipment Operated: Personal computer, printer, copier, fax and telephone equipment.
Duties not listed in this position description may be required of the employee at the discretion of management.
The incumbent may delegate all or any of his/her duties to qualified personnel; however, such delegation does not relieve him/her of overall responsibility and accountability for the successful conduct of those duties.
Why Work for CyraCom?
CyraCom International, Inc. is the leading provider of language interpreting services and operates the most extensive network of large-scale interpreter contact centers. CyraCom impacts the lives of millions in the United States by connecting those with limited English proficiency to critical services. In business since 1995, CyraCom services thousands of clients throughout the US, Canada, and Europe. The Company was named to the Inc. 5000 list of fastest growing private companies in the United States for a ninth year in a row and eleventh time overall in 2017.
“We make a difference every day.”
CyraCom team members help thousands of people communicate every day by removing cultural and linguistic barriers in all levels of every day conversation. We ensure high levels of accessibility by providing interpretation services over the phone, through video, and on-site at our client locations. We work relentlessly to provide the support and infrastructure necessary to ensure people can communicate at a moment’s notice, because at any time our service could be needed in a life-saving event. Our hundreds of clients span numerous industries, including hospitals, banks, insurers, entertainment companies, and government agencies.
CyraCom team members help thousands of people communicate every day by removing cultural and linguistic barriers in all levels of every day conversation. We ensure high levels of accessibility by providing interpretation services over the phone, through video, and on-site at our client locations. We work relentlessly to provide the support and infrastructure necessary to ensure people can communicate at a moment’s notice, because at any time our service could be needed in a life-saving event. Our hundreds of clients span numerous industries, including hospitals, banks, insurers, entertainment companies, and government agencies.
Our employees most often say three things:
Culture: You have the resources of a large company with the flexibility and excitement of a start-up.
Impact: Your contributions matter; people notice the changes and improvements you create.
Meaning: Your work ultimately helps improve the lives of millions in the United States – CyraCom helps those who cannot communicate normally to access to healthcare and other vital services.
Company Culture
We value our employees and believe that an enjoyable work environment is beneficial to all. Here are some ways we contribute to that goal:
- We celebrate our diverse workforce.
- We encourage our employees’ professional and personal growth, including tuition reimbursement and internal promotions
- We provide a “business casual” dress code (with “casual Fridays”).
Benefits Highlights
CyraCom provides a generous menu of benefits from which you can pick and choose what is best for you and your family, including Medical, Rx, Dental, Vision, Life, AD&D, Disability, 401(k), Paid Time Off, Employee Assistance, Employee Referral Program, Tuition Reimbursement, and professional development. CyraCom also provides competitive salaries, along with discretionary bonuses based on individual and company performance.
Equal Opportunity Employer
CyraCom International, Inc.’s success is driven by the advantage created by the collective efforts of its employees, and is dependent upon a diverse, inclusive environment that embraces change, new ideas, respect for the individual and fosters an equal opportunity for success. We have zero tolerance for discrimination, intimidation or harassment of any kind. CyraCom International, Inc. is an equal opportunity employer. CyraCom International, Inc. maintains a drug-free workplace.
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