Account Manager- Security Job at United Security, Inc.
FULL TIME SECURITY SERVICES
ACCOUNT MANAGER
Exciting and Dynamic Environment
Salary may vary depending on experience.
REQUIREMENTS:
- Must have 3-5 years of security management
- Natural leader
- Customer Service Skills
- Computer Skills
- Client Management Skills
- Knowledge of security operations and procedures.
- Knowledge of supervisory practices and procedures.
- Skill in staff supervision, including assigning work and providing training and discipline.
- Ability to provide positive direction and motivate performance.
- Understanding of a variety of security and safety devices and controls.
- Ability to track and maintain schedule assignments.
- Ability to maintain professional composure when dealing with unusual circumstances.
- Knowledge of business operations management and human resources administration.
- Use of personal computer and spreadsheet software.
- Ability to synthesize business/financial data and develop recommendations.
- Planning, organizing and leadership skills.
- Oral and written communications skills.
- Strong customer service and service delivery orientation.
RESPONSIBILITIES
- Position includes 24-hours, 7-days-per-week on-call and response capabilities. May be assigned to evenings, nights and weekends as part of normal duties. Provide emergency response and operational support, as required.
- Develop and maintain good Supplier relations with the Client. Meet regularly with Client to review operational activities and concerns.
- Assure that all work schedules for regular and special assignments are designed to provide the service in the most effective and efficient manner possible.
- Meet all contractual/ budgeted scheduled hours with a minimum of unbilled overtime assuring that overtime and un-billable hours are minimized.
- Ensure that trained and qualified security personnel properly staff all posts.
- Ensure that all security personnel are aware of and perform their duties in full compliance with the facility security operations procedures and location policies, procedures and regulations.
- Review and approve all reports, duty logs, etc. submitted by security personnel
- Ensure timely notification of all serious incidents.
- Maintain effective communications with all assigned security personnel.
- Counsel, advise, motivate, and (when necessary) provide discipline and positive reinforcement to personnel assigned to the location.
- Work with management in the development and implementation of sound employee relations, development, and retention programs for the location.
- Ensure that assigned security personnel are kept up-to date on any modifications to procedures, policies, or regulations.
- Schedule and conduct formal and informal employee performance reviews.
- Prepare and facilitate reviews and approvals for all employee wage/grade changes, promotions, or other changes in job status.
- Develop / maintain operational procedures so that a valid, site-specific SOP and post orders are always available for emergency reference.
- Competitive pay
- Recognition and Reward Programs
- Training and Career Development Opportunities
- Medical, dental, Holidays, vacation and sick, and 401 (k) retirement plan for full time employees
We service our clients best when we serve our employees first
United Security Inc. is one of the fastest growing security services companies in the USA. We work with clients from Boston to Miami and as far west as Iowa. The last 5 years our revenue has grown by 140%! As a result of our incredible success, we are looking for talent to continue accelerating our growth. If you appreciate having a team to support and challenge you to achieve your goals, come build your career at United Security!
Benefits include, but not limited to:
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
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