Account Manager Job at Full Spectrum Software
Technology has never been more present in our lives than today. Everything from connected medical devices to robotics to mobile apps are becoming more a part of daily life. A career at Full Spectrum will allow you to be at the cutting edge of engineering driven innovation. If it excites you to develop new products and learn new technologies on a regular basis from a diverse set of customers, then this is the place for you.
We have a passionate team of experienced professionals who have first-hand experience developing products. Our clients are dependent on us to develop their next innovative product to bring to market. Come help us build the future, come join Full Spectrum!
Overview of the Role:
Under the guidance of the President, the Account Manager will drive high client satisfaction and growth within Full Spectrum’s existing accounts. In this role, the Account Manager will attend to the needs of the accounts directly and help to lead the account teams serving them. This role requires business acumen, strong interpersonal skills, organizational skills and a strong drive to succeed.
Primary Responsibilities:
- Work closely with the President/Chief Commercial Officer to ensure a high level of client satisfaction within Full Spectrum’s accounts
- Overall management of the relationship with assigned accounts.
- Development of account plans that include the strategy for growing account revenue leveraging an understanding of our account’s business and products.
- Input and review of account communications, including reports and deliverables, to ensure clarity and utility of client communications.
- Close interaction with the project teams to understand and help communicate any key achievements and challenges.
Skills:
- Strong interpersonal skills enabling the Account Manager to successfully interact with all levels of management internally and within the client organization.
- Strong organizational skills enabling the Account Manager to create, drive and measure account plans, their effectiveness and their evolution.
- Analytical skills specific for tracking and forecasting revenue, building out and measuring account focused campaigns, and other reporting and analysis needs this role may require.
- Cultivate existing relationships with clients and seek opportunities within existing accounts, while constantly prospecting and seeking opportunities with new, unfamiliar leads.
Qualifications:
- Degree in business, engineering, or medical related field
- 3+ years of experience and success in the area of Account Management
- Must have prior experience 'Selling Services'
- Experience with Salesforce and ZoomInfo preferred
- Proficient and creating and presenting plans, reports and presentations
Full Spectrum is a leading provider of software and system development and testing services. We boast an almost 40-year history in successfully designing and developing over 1,000 Class I, II, and III medical device and non-medical solutions. As one of the earliest ISO 13485 certified software providers in the domain, Full Spectrum has a proven track record of helping our customers translate their business objectives into successful commercial products.
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