Job Title

Service Account Manager

Who We Are

Shambaugh & Son L.P., a wholly-owned indirect subsidiary of EMCOR Group, Inc., is a customer-driven, single-source, self-performing construction/engineering firm. We specialize in the Design-Build method of construction resulting in fast-track delivery of the project improvements to our customers. We are one of the largest specialty contractors in the U.S. and the only one with all eight M.E.P (Mechanical, Electrical, Process, Automation, Refrigeration, HVAC, Plumbing, and Fire Protection) design and installation capabilities in-house. We perform more than $800 million of construction projects per year with over 2,700 employees throughout 50 states from our home office in Fort Wayne, Indiana.

Our success has been driven by our ability to attract and retain dedicated, knowledgeable and seasoned professionals to become part of the Shambaugh team, as we continue to build on our 90+ year Shambaugh success story.

At Shambaugh, we recognize people as our most important resource and it is our mission to produce the industry’s highest level of quality services and productivity on every project in order to develop repeat customers, maximize return on investment, and provide professional growth opportunities for people in the organization.

Job Summary

Shambaugh & Son L.P. is seeking a Service Account Manager who will be responsible for managing National accounts, Service sales, and Inspection sales.

Essential Duties and Responsibilities

• Manage assigned National Accounts
• Schedule Inspections or Service with customer and office location/service partner
• Manage warranty issues with assistance of National Service Manager as required
• Assist in onboarding process with service partners
• Service Sales/Inspection Sales on assigned accounts
• Work with Billing Specialist for account support
• Other duties assigned

Qualifications

• Marketing or sales degree preferred
• Fire Protection experience a plus
• Valid driver’s license and excellent driving record
• Must be disciplined and self-motivated
• Excellent interpersonal and communication skills
• Ability to work in a fast-paced team environment
• Experience with Microsoft 0365 applications
• Must have good computer technical experience

Shambaugh is deeply committed to a policy of equal employment opportunity for all its job applicants and employees. We seek to employ qualified persons in all job classifications and to administer all personnel actions affecting our employees without discrimination on the basis of race, color, religion, sex, pregnancy, age, national origin, sexual orientation, gender identity, political ideology, ancestry, or genetic information. Individuals with a disability, disabled and other protected veterans and any other characteristic protected by applicable law will be given the fullest consideration for employment in positions for which they are qualified. We also are committed to making reasonable accommodations for qualified individuals with a disability as well as abiding by any and all state and local laws, which in addition to the above prohibit discrimination in any form.