2nd Shift Call Service Coordinator (Dispatcher) Job at HMC - MERA
Hospital Maintenance Consultants (HMC) seeks an Afternoon Call Service Coordinator.
HMC is an independent biomedical service company that provides device maintenance and repairs for approximately 125 medical device manufacturers. HMC manages a network of companies known as Medical Equipment Repair Associates (MERA). HMC has been in business for almost 50 years and MERA was the first independent service organization to attain ISO certification as a national medical equipment service provider.
The role of the Afternoon Service Coordinator is to field service requests from clients and match the client’s needs with the appropriate technician in the field.
While we will train on all aspects of this role, a great candidate will have experience with Microsoft Office products, such as Outlook, Excel and Word. Good phone and written communication skills are important along with the ability to work unsupervised while staying on task.
This position is responsible for:
- Dispatch/Coordinate service events.
- Generating and distribution of reports daily.
- Participate in after-hours/weekend on-call rotation (about one in eight weekends).
Hours for this position are 12PM - 9PM with an hour lunch or 12:30 - 9PM with a half-hour lunch.
The position of Afternoon Call Service Coordinator comes with benefits such as 100% employer paid health insurance, 10 paid vacation days per year, 6 paid sick days and an employer funded Health Savings Account (HSA).
Job Type: Full-time
Pay: $16.50 per hour
Benefits:
- Health insurance
- Health savings account
- Paid time off
Schedule:
- 8 hour shift
- Monday to Friday
- On call
Ability to commute/relocate:
- Chetek, WI 54728: Reliably commute or planning to relocate before starting work (Required)
Work Location: One location
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