TITLE: Compliance Officer
REPORTS TO: Vice President Compliance
STATUS: Salaried
LOCATION: Remote
SCHEDULE: Monday – Friday, 8:00 a.m. – 5:00 p.m
SALARIED: Starting at $55,000 – commensurate with experience

JOB SUMMARY: The Compliance Officer assists in overseeing CBC Companies’ Compliance Program. The Compliance Program exists to promote internal and external compliance education and awareness and ensure adherence to laws, regulations, contracts and company policies.

QUALIFICATIONS:

• Education:
• High school diploma required. Bachelor’s degree from an accredited institution preferred
• Experience:
• Experience in a compliance, audit, quality assurance/quality control, consumer assistance/consumer relations, or a dispute handling role within the consumer reporting or financial services (e.g. debt collection, banking, etc.) industry preferred
• Experience developing and maintaining documentation including policies, procedures, training, correspondence, or other guidance documents preferred
• Experience identifying issues and recommending and/or implementing process improvements/efficiencies
• Skills:
• Microsoft Office (Word, Excel, Outlook, PowerPoint)
• Excellent interpersonal, presentation, and verbal and written communication skills
• Ability to communicate tactfully and effectively
• Ability to gain consensus and buy-in from management
• Ability to critically analyze data
• Ability to effectively and efficiently handle multiple and/or varied assignments
• Strong attention to detail and quality with exceptional organization and project management skills
• Must be a team player and able to work collaboratively with and through others
• Strong conflict resolution skills

JOB RESPONSIBILITIES: To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily, with or without reasonable accommodation:
Policies and Procedures

• Establishes and maintains compliance policies, procedures and guidelines
• Reviews business unit policies to ensure compliance with applicable laws and regulations
• Maintains records of policies and procedures in use by business units to assist with audits

Monitoring and Enforcement

• Assists business units with regulatory reviews
• Assesses products, compliance, or operational risks and helps develop risk management strategies
• Assists with Compliance Hotline to track and investigate reports of potential violations

Audits

• Responsible for working with assigned business units to ensure compliance with applicable regulations and contractual requirements
• Prepares compliance audit data by compiling and analyzing internal and external information
• Conducts periodic internal reviews or audits to ensure that compliance procedures are followed

Liaison

• Represents Compliance on corporate efforts and projects in the development of financial products and services

Continuous Improvement

• The Compliance Officer is responsible for fully understanding regulatory requirements relevant to the Financial Services Industry and the Credit Reporting Industry.
• Adhere to and be compliant as applicable, with GLBA, FCRA, FCPA, FHA, ECOA, CAN-SPAM, as well as all other federal, state and local laws, and company policies and procedures
• Other duties as assigned

REMOTE WORK REQUIRMENTS:

• Stable broadband/high-speed internet
• Experience with teleconferencing
• Access to a quiet workspace

PHYSICAL DEMANDS: While performing the responsibilities of the job, the person in this position will be required to frequently communicate information so others will understand. The person in this position must be able to remain in a stationary position at least 50% of the time and must be able to lift up to 15 pounds at times. The person in this position may need to occasionally move about the inside of an office. The person in this position may need to position self to maintain files in a cabinet and place computers under a desk or in a cabinet. This position requires ability to constantly observe typewritten text on a computer screen. The person in this role is required to operate a laptop and use a telephone regularly. The person in this position may be required to travel throughout the USA by automobile or airplane which may require overnight lodging.

WORK ENVIRONMENT: While performing the duties of this job, the person in this role may be in a stationary position in an office setting and may be exposed to quiet to moderate noise level.

OTHER DUTIES: This job description is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders within this job. This job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position. This job description is subject to change at any time.

BENEFITS: CBC Companies offers comprehensive benefits to eligible employees including: medical, HSA, prescription, vision, dental, life insurance, short & long-term disability, Roth and 401K with possible company match and profit sharing, an Employee Assistance Program (EAP), Time Away from Work (TAFW) and paid holidays - plus employee referral bonuses, and role-based professional development opportunities.

CBC Companies is committed to equal opportunity employment, and employment decisions are based on merit, qualifications, and abilities. Employment-related decisions are not influenced or affected by an employee’s race, color, gender, age, religion, national origin, disability, citizenship, military status, sexual orientation, genetic information, or any other category protected by federal, state or local law. The Company endorses a work environment free from discrimination and harassment.


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