The City of Charlotte is the largest municipality in North Carolina and the 17th largest city in the United States, with a total population of more than 872,498 citizens. A major commerce center, Charlotte hosts several of the nation’s largest banks and technology companies.

Also known as the Queen City, Charlotte is home to the Carolina Panthers, the Charlotte Hornets and the NASCAR Hall of Fame. We work hard to ensure that the community will be a winning city for everyone – a truly remarkable place to live, work, learn and play. Join us in helping to keep our City thriving, ensuring upward mobility and advancement in the workplace.

• Provides training and development by implementing strategic training initiatives, curriculum design, training delivery, and group facilitation.

• Schedules new and current employees for skill assessments and training.

• Coordinates the completion of assigned training assignments.

• Provides interpersonal expertise as it relates to training in various utility occupations.

• Assesses training and programming effectiveness to ensure participants' performance is aligned with the skills they are taught.

• Creates, develops, and oversees the Apprenticeship and Pipeline Academy and Co-op and Internship Programs.

• Collaborates with Charlotte Water's Human Resources team throughout the hiring process, including job matching throughout programming until completion.

• Assists apprentices and Pipeline Academy participants in meeting program goals and objectives.

• Conducts apprenticeship and Pipeline Academy program evaluations throughout development and operations phases.

• Processes and audits paperwork on the employee, apprentice, and intern training plans and overall apprenticeship and Pipeline Academy internship programming within the department.

• Fosters professional relationships with industry, apprenticeship coordinators, and workforce development agencies (local, state, national).

• Schedules and leads meetings with apprentices, interns, mentors, and supervisors.

• Identifies and coaches mentors, supervisors, apprentices, and interns on stretch goals and career pathing.

• Coordinates meetings, calendars, and events around programming and communicates program details with community organizations and prospective candidates.

• Performs other related job duties as assigned.

• Knowledge of training and development.

• Knowledge of social service or wrap-around services that will benefit participants.

• Skill in communicating, both verbally and in writing.

• Skill in planning and coordinating the work of others.

• Skill in delivering speeches and facilitating training programs.

• Ability to plan and organize short-term and long-term training in simulated and live environments.

• Ability to work effectively with people with different professional backgrounds.

• Ability to network with internal and external stakeholders.

• Ability to communicate effectively with all levels within the organization.

• Ability to obtain a City driving permit.

• Post-secondary experience, current or recent graduate in an accredited college or university with major course work in a related field of study specific to the departmental or work assignment. Must be able to work a minimum of _30__ hours per week.

• Proficient with Microsoft Office

• Valid North Carolina Driver's License

• Requires a valid driver's license.

The City’s Background Check Policy requires background checks to be conducted on final internal or external candidate(s) applying for any position with the City of Charlotte. The type of information that will be collected as part of a background check includes, but is not limited to: reference checks, social security verification, education verification, criminal conviction record check, and, if applicable, a credit history check, sex offender registry and motor vehicle records check.

Background checks must be in compliance with all federal and state statutes, such as the Fair Credit Reporting Act (FCRA). The checks must be consistent with the guidelines set forth by these laws requiring organizations to obtain a candidate’s written authorization before obtaining a criminal background report, motor vehicle records check or credit report; and to properly store and dispose of information derived from such reports.

Final candidates must pass a pre-employment drug-screening test and physical examination. During the selection process, candidates may be asked to take a skills test, and/or participate in other assessments.

As of October 1, 2021:

The City of Charlotte requires proof of COVID-19 vaccination as a condition of employment for any new City of Charlotte employees.

The city is an Equal Opportunity Employer, and as such, will consider reasonable accommodations as required by law.

Apply online.

Federal law requires employers to provide reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job.

You are welcome to visit the City of Charlotte Human Resources Department lobby where we have workstations available. Our office is located at 700 East 4th Street, Suite 200, Charlotte, NC 28202. Our hours are Monday through Friday, 8 a.m. to 5 p.m. (EST), excluding official City holidays.

Anyone seeking an accommodation to apply for a job may call (704) 336-2285 for assistance or you may email questions to CityHrJobPostingsNotify@ci.charlotte.nc.us.

The City of Charlotte provides a comprehensive benefits package to all employees.

Click here to learn more about the City of Charlotte’s benefits.

The City of Charlotte is a drug and alcohol-free workplace.