JOB DESCRIPTION

Summary/Objective

The Shipping Lead assists the Shipping Supervisor in handling the daily operations of the shipping department. This individual will support the Shipping Supervisor to ensure all outbound shipping meets standards and timelines requirements. He or she will maintain high levels of accuracy in day-to-day operations, lead shipping associates, and coordinators.

Essential Functions

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Assists the Shipping Supervisor in providing guidance and on-going training to all shipping associates and coordinators; identifies and discusses mistakes with associates to provide the opportunity for associates’ continuous improvement.

• Maintain ongoing training of all associates.

• Leads all Shipping associates and coordinators and closely monitors their work to ensure orders are fulfilled correctly in a timely manner; directs and constantly monitors the flow/progress of packages from preparation to shipment;

• Upon receipt of order/picklist from the supervisor, prioritizes and distributes orders/picklist to shipping associates to ensure timely fulfillment of customers’ orders.

• Regularly observes shipping associates and coordinators ensure they consistently follow all established department and company’s policies and procedures.

• Assists the Supervisor in ensuring productivity targets are achieved and that all processes and activities are running smoothly and promptly.

• Motivates shipping associates/coordinators and encourages teamwork, pride, and accountability to ensure productivity targets are met with a high level of accuracy.

• Assists Shipping supervisor in resolving any shipping fulfillment issues or customer complaints. Holds daily meetings with associates prior to shift start.

• Verifies, orders, and maintains appropriate supplies for the Shipping department.

• Generates and disseminates hourly, daily, weekly, or monthly production reports.

• Collaborates with internal and external departments on any shipping-related issues, paperwork; handles any necessary administrative tasks per supervisor’s direction.

• Perform other duties as assigned.

• Track and Ship

• Report Discrepancies to Supervisor/Manager and assist in rectification

Competencies

Multi-tasking skills and results-driven.

Leadership skills; critical analysis and good judgment skills.

Attention to detail and problem-solving skills.

Excellent communication and follow-up skills.

Must have a great sense of urgency

Supervisory Responsibility

This job will lead a group of twenty to thirty-five shipping associates/coordinators.

Work Environment

This job operates in a warehouse environment where the noise level can be loud. The employee is frequently exposed to fast-moving carts and bins throughout the warehouse. Frequent use of ladders, pallets, and forklifts is also expected.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While performing the duties of this job, the employee is regularly required to talk and hear. This position is very active and requires standing, walking, bending, kneeling, stooping, crouching, crawling, and climbing ladders. The employee must frequently lift and/or move items over 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

Position Type/Expected Hours of Work

This is a full-time position, 40 hours per week. Days and hours to be specified

Travel

No travel is expected for this position.

Required Education and Experience

A minimum of HS Diploma or GED and one year of warehouse-related experience in shipping. Ability to read and write English, follow verbal instructions, and use simple math. Intermediate computer skills and Microsoft Office experience including knowledge of Excel, Pivot Table, and VLOOKUP.

Preferred Education and Experience

Associate degree; a minimum of one-year experience leading or supervising warehouse associates. Experience with an inventory management system and e-commerce platform. Proven ability to support process improvement initiatives.

Additional Eligibility Qualifications

None

Work Authorization

Must have legal authorization to work in the United States.

AAP/EEO Statement

Midwest Distribution provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the Shipping Lead. Duties, responsibilities, and activities may change at any time with or without notice.

Job Type: Full-time

Pay: $21.00 - $26.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Employee assistance program
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Ability to commute/relocate:

• Bensenville, IL 60106: Reliably commute or planning to relocate before starting work (Required)

Work Location: One location

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