Vendor Coordinator Job at Christmas Tree Shops
SUMMARY/OBJECTIVE
The Vendor Coordinator will play an integral role in supporting sales and service culture. They will enhance our brand as a retailer with an engaged workforce dedicated to providing exceptional customer service and a clean and inviting shopping environment. A successful Vendor Coordinator is an active liaison between the store team and Vendors to service and maintain Vendor areas throughout the store. The Vendor Coordinator will work collectively with the backroom and leadership teams to receive, process, and merchandise vendor products. This requires working in service with one another and the customer, prioritizing workload, and contributing to accomplishing the team’s key objectives.
KEY RESPONSIBILITIES
- Acknowledges and is actively engaged with customers in a courteous, helpful, and respectful manner; assists as needed.
- Manages inventory levels of products, initiating orders, managing out of stocks, processing credits.
- Effectively communicates with leadership, team members, and Vendor Partners.
- Stocks merchandise on store fixtures following stocking plans and presentation standards.
- Receives and accounts for specific vendor shipments.
- Organizes and straightens merchandise areas on the sales floor; replenish products as needed.
- Prepares merchandise for stocking; verifies prices and adds price labels as needed.
- Assists in organizing backroom; safely moving product, fixtures, and maintains vendor product.
- Builds understanding of product attributes and customer shopping trends to share with team.
- Maintains organization and cleanliness of fixtures and selling area, removes trash and debris.
- Demonstrates safe work methods and practices, including reporting safety issues promptly.
- Performs responsibilities efficiently, accurately, and effectively following policies and procedures.
- Performs other duties as necessary, including but not limited to, customer checkout, cart retrieval, and signing.
IMPORTANT CHARACTERISTICS AND BEHAVIORS FOR SUCCESS
- Acts with urgency to resolve issues impacting service or sales.
- Treats all customers and team members with respect and dignity; always exhibits professional behavior.
- Collaborates and builds relationships with others to accomplish the job and deliver desired results.
- Takes personal ownership for understanding, implementing, and supporting change.
- Takes the initiative to seek out new tasks when daily tasks and assigned work is complete, reaches out for guidance.
- Demonstrates commitment to the team by maintaining regular, punctual attendance, is reliable and follows through with responsibilities.
JOB DESCRIPTION QUALIFICATIONS AND REQUIREMENTS
- Ability to work a flexible schedule to support business needs.
PHYSICAL REQUIREMENTS
- Occasionally be able to lift, push, pull and carry up to 40 pounds.
- Physical ability to perform tasks that may require prolonged standing, sitting, and other activities necessary to perform job duties.
- May involve reaching, bending, twisting, stooping, kneeling, and climbing ladders.
ABOUT CTS
CTS is a value brick and mortar home goods retailer with a specialty in seasonal products. The Christmas Tree Shops experience revolves around a trend-right, always-changing mix of merchandise that makes each customer visit a shopping adventure of anticipation and delight. The 50-year-old company has roots in the Northeast with the first store located on Cape Cod, Massachusetts, and today operates 80 stores in 20 states.
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