Parkland Auto Licensing Inc. is a small business in Tacoma, WA. We are professional, customer-centric, fast-paced and our goal is to hire reliable team players looking grow with possibility of advancement!

Our work environment includes:

• Modern office setting
• Growth opportunities

We are currently hiring for a full-time position as a Vehicle Licensing/Customer Service Representative. The ideal candidate must have excellent communication skills and be able to multitask effectively, handle frequent interruptions and make quick decisions. A successful candidate will also be adept at working independently, meeting deadlines, and handling multiple projects at once. This is a fast-paced environment and interacts with a high volume of licensees and processing a high volume of paperwork. The ability to work proficiently on a computer when looking up customer information and/or answering questions. The representative must be able to work directly with licensees to help solve problems, work with licensees who may be upset or angry to come up with a solution and update information on state computers. Proficient with calculations to determine appropriate regulatory licensing fees, penalties, due dates, and other associated fees. Capability to interact with customers in person and on the phone. Available to work Monday through Friday and some Saturdays. This is a standing position due to the nature of interactive communications with customers. Talented in listening and responding to the needs of the customers, provide information about products and services, take payments, handle complaints, and refer to supervisors when needed. The vehicle licensing representative is a non-supervisory position working with our community, processing of title registrations, vehicle renewals and more. Administrative and program tasks including collection of fees by VLR through payment methods and perform other related duties. We are looking for people who are energetic, reliable, ambitious, outgoing, friendly, confident, and willing to learn and be a part of our growing team. Interested applicants are required to participate in the PAL training program as soon as possible for company advancement and certification purposes to be state certified.

Job Type: Full-time

Salary: $17.00 - $24.00 per hour

Benefits:

• Dental insurance
• Health insurance
• On-the-job training
• Paid time off
• Parental leave
• Vision insurance

Experience level:

• 1 year

Shift:

• Day shift

Weekly day range:

• Monday to Friday
• Weekend availability

Work setting:

• In-person

Work Location: One location

Job Type: Full-time

Pay: $17.00 - $24.00 per hour

Benefits:

• Dental insurance
• Health insurance
• On-the-job training
• Paid time off
• Vision insurance

Experience level:

• 1 year

Shift:

• Day shift

Weekly day range:

• Monday to Friday
• Rotating weekends

Work setting:

• In-person
• Office

Ability to commute/relocate:

• Tacoma, WA 98444: Reliably commute or planning to relocate before starting work (Required)

Work Location: One location

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