A. Overall Purpose Of The Job (Brief description of the primary purpose of this position)

· To read, understand, and compose materials from German into US English.

· To follow established linguistic rules related to word meanings, sentence structure, grammar, and punctuation.

· To follow ethical procedures and policies that protect the confidentiality of information and assures the quality of the translation.

· To assess quality of medical translations on an ongoing basis and provide continuous feedback to linguistic partners as an essential factor for continuous quality improvement.

· To review translated medical documents or to translate from German into US English as needed

B. Key Responsibilities (Critical responsibilities and skills of this position, listed in order of importance)

· Perform Auditing (aka Language Quality Assurance) of translations completed by translation vendors. This involves reviewing samples of translated medical reports for accuracy and completeness with focus on Clinical Quality, completing the LQA template with detailed feedback, identifying error categories, scoring the sample translations, and provding the feedback to the translation vendor.

· As part of the Translations Quality Assurance and Quality Monitoring program, Proofread and Edit select completed translations of medical documents delivered by the translation vendors.

· Monitor translation vendor’s quality performance and trends and collaborate with the Translations Vendor Manager to ensure that the translation vendors meet or exceed quality targets. Work with translation vendor partners to drive root-cause analysis when needed, improvement action plans, and continuous quality improvement. Identify and recommend improvements in process to minimize or remove errors.

· Work with the Quality Management team as needed to assist with investigating potential quality incident reported by the client for the translation deliverables.

· Create and translate glossaries of medical terminology from source language into US English. Work with in-country medical staff to review and finalize translated glossaries. Share translated glossaries with translation vendors and ensure consistent utilization of translated glossary by the translation vendor via the Auditing and Review processes.

· Create Linguistic Style Guides for translation vendor to follow. Ensure compliance with style guide instructions via the Auditing and Reviewing processes.

· Translate medical documents as/when needed.

C. Job Profile

Required Skills and Knowledge (Brief description of technical knowledge or skills needed to perform the job)

· Native Fluency in both languages to enable translations from one language to another.

· Experience in designated languages of the linguistic rules relating to word meanings, sentence structure, idioms, grammar, and punctuation.

· Expertise in Linguistic Assets; Broad medical vocabulary

· Familiarity with MS Excel, CAT tools (a must), Translation Mgmt System (a plus), OCR (a plus)

Required Competencies (Critical behaviours necessary to successfully perform the job)

· Attention to detail and accuracy

· Ability to work under pressure, tight timelines, and shifting priorities

· Ability to work effectively both in a team and independently

· Driven and willingness to learn

Required Work Experience (Brief description of the job-related experience needed to perform the job)

· 5+ years of life sciences translation experience; medical records translation experience desirable.

· 2+ years of Translation Audit / Language Quality Assurance

· Healthcare experience desirable

Required Qualifications (Brief description of the educational background needed to perform the job)

· Bachelor’s Degree in Translations, Linguistics, Language Studies, or related field.

· Certification as a linguist.

· Certification in life sciences translations is a significant plus

· Must be a US Citizen and able to obtain interim Tier 3/ Level II IT Security Clearance and maintain full Tier 3/ Level II IT Security Clearance (previously referred to as ADP II Clearance) upon offer acceptance

Required Languages (Brief description of the language skills needed to perform the job)

· US English and German

Travel / Rotation Requirements (Brief description of any travel or rotation requirements)

· Less than 10%

This job description outlines the types of responsibilities the incumbent is required to perform.

The incumbent may be required to perform job related tasks other than those specifically presented in this job description. This job description is subject to regular review.

International SOS Government Services, Inc. requires all prospective employees to be fully vaccinated against COVID- 19, where allowed by law.

International SOS is an equal opportunity employer and does not discriminate against employees or job applicants on the basis of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, amnesty or status as a covered veteran in accordance with applicable federal, state and local laws.

Job Type: Full-time

Pay: $50,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Disability insurance
• Employee assistance program
• Employee discount
• Flexible schedule
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Paid training
• Tuition reimbursement
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

COVID-19 considerations:
International SOS Government Services, Inc. requires all prospective employees to be fully vaccinated against COVID- 19, where allowed by law.

Work Location: Remote

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