Hourly Rate + Tipping Pool + Party Bonus (if applicable)

Vacant Team Member Positions - Junior Team Member, Team Member, Retail Team Member, Shift Lead, Party Team Member, Party Lead

As a member of the Scramble Indoor Play team, you must be friendly, outgoing, and ready to provide delightful experiences to children ages 4-12 and their families. Great candidates will be enthusiastic, reliable, self-starters excited to step into a fast-paced, dynamic environment that offers multiple opportunities for personal growth and advancement. Our team members ensure that all out guests enjoy clean, safe, fun in our one-of-a-kind play environment. emembersp.” Applicants should be patient, responsible, respectful and confident in their ability to monitor children in safe and independent play.

Responsibilities

• Provide excellent customer service by warmly greeting all guests, engaging them in an authentic and friendly manner.
• Check in guests following all established Scramble safety procedures including completion of health questionnaire and temperature check.
• Process payment for entry, parties, food/beverage, retail items using Scramble point of sale systems.
• Maintain a safe and secure playing environment by reinforcing Scramble rules of play and standards throughout the day, ensuring safety of all guests, providing correction as needed in a kind but firm manner, and mediating any minor conflicts between children.
• Encourage safe, independent play and assist with planned activities including academic enrichment, games, and crafts as required.
• Demonstrate ability to adapt, improvise, prioritize and manage time efficiently.
• Communicate with guests (both adults and children) in a polite, positive, professional, and informed manner.
• Maintain clean and organized play spaces in accordance with established procedures.
• Participate in all staff training sessions and meetings.

Qualifications

• Strong interpersonal and communication skills - communicate clearly and effectively
• Work well with children and parents
• Ability to provide excellent in-person customer service
• Proactive, demonstrating the ability to identify, address, and resolve problems as well as suggest improvements
• Responsible and dependable with a strong work ethic
• Must be flexible to work weekdays (between 8am-6pm) and/or weekends (between 9am-6pm).
• CPR and first aid training and certification (preferred, but not required)
• Minimum of High School Diploma or equivalent (required)
• Associate’s degree, or two years or more of full-time college coursework equivalent (preferred, but not required)
• At least 1-2 years of experience with childcare, teaching, or camp counseling.
• Must be able to read, write, understand and communicate in the English language.

Additional Requirements & Information

Physical Demands: the physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Ability to lift a minimum of 15lbs and stand for long periods of time. Additional abilities include walking, kneeling and crouching/crawling (in relation to our play frame structures).

Work Environment: the work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

• Ability to work in a fast-paced environment
• Ability to work in a loud high-pitched environment
• Ability to work in a multi-tasked environment
• Employee will be required to work some weekends and holidays

We are looking forward to reviewing your application and hopefully joining our team!

Job Types: Full-time, Part-time

Pay: $11.00 - $22.00 per hour

Benefits:

• Employee discount
• Flexible schedule
• Paid training

Shift:

• Day shift
• Evening shift
• Morning shift

Weekly day range:

• Every weekend
• Monday to Friday
• Rotating weekends
• Weekend availability

Ability to commute/relocate:

• Falls Church, VA: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Basic math: 1 year (Preferred)

Shift availability:

• Day Shift (Preferred)
• Night Shift (Preferred)

Work Location: In person

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