Systems Support Administrator Job at Vance County, NC
Job Description
JOB SUMMARY
The Systems Support Administrator performs work involving network, server, and systems administration, network security and desktop support. An employee in this class typically provides hardware and software support to users, installs hardware and software as required, troubleshoots malfunctions and repairs, and ensures proper upkeep of information systems. Work is performed under general supervision and is evaluated through observation, discussion, and annual performance evaluations.
ESSENTIAL JOB FUNCTIONS
Installs, configures, and maintains computers, printers, office automation equipment, and application software.
Monitors network security to include email, anti-virus servers and firewalls.
Monitors County network status, provisions network switches and ensures network availability.
Maintains County Mobile Data Terminal for First Responders including Baseline user profile setup, VPN installation, CAD software installation and monitoring Meraki software.
Install, configure, and maintain wireless access points.
Troubleshoots day to day problems with PCs, email, office productivity software, printing, and purchased applications.
Assists vendors with application installations and upgrades.
Administers phone system through physical phone and voice mailbox setup, configures new extension lines.
Performs other related duties as assigned.
Knowledge, Skills and Abilities
KSA Details - Knowledge, Skills and Abilities:
Knowledge of local government operations, policies and plans, and modern office practices and procedures.
Knowledge of Microsoft Word, Excel, PowerPoint, and other similar programs.
Knowledge of current personal computer technology.
Knowledge of email security devices.
Knowledge of automated application deployment/PC monitoring applications.
Knowledge of network equipment/switches.
Skill in diagnostic and technical troubleshooting.
Skill in removal of network viruses and malware.
Skill in interpersonal relations and customer service.
Ability to diagnose and solve computer hardware and software problems.
Ability to configure network switches via CLI or GUI.
Ability to perform wireless access points provisioning and maintenance.
Ability to install and maintain hardware and software programs.
Ability to develop and maintain effective working relationships with others but not limited to computer users employed by the county.
Ability to communicate effectively in oral and written form.
Ability to meet and deal with employees and the public in an effective and courteous manner.
Ability to get along with others, and work effectively with the public and co-workers.
Ability to multi-task and work within deadlines.
Ability to use computers for data entry, word processing, and accounting purposes.
Qualifications - Education and Experience:
Requires an Associate"s Degree in computer technology or related and five (5) years of related experience in PC and computer repair to include technical support of hardware and common software applications (MS Office, Adobe, etc.), or equivalent combination of education and experience.
Five (5) years" experience in PC and computer repair to include technical support of hardware and common software applications can be substituted for education on a year for year basis.
Licenses or Certifications:
Possession of a valid driver"s license. Physical Requirements and Work Environment
PHYSICAL DEMANDS
The work is sedentary work which requires exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Tasks may require the following abilities: talking, hearing, walking, fingering, and repetitive motions. Requires mental acuity including the ability to make rational decisions through sound logic and deductive processes, the ability to express ideas by means of the spoken word and have close visual acuity to prepare and analyze figures, operate a computer terminal, perform mechanical tasks in the computer environment, do extensive reading, and do visual inspections of computer parts and automated data.
WORK ENVIRONMENT
Work is performed in a dynamic work environment that requires sensitivity to change and responsiveness to changing goals, priorities and needs.
Please Note :
www.bankofmontserrat.ms is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, www.bankofmontserrat.ms provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, Site.com is the ideal place to find your next job.
JOB SUMMARY
The Systems Support Administrator performs work involving network, server, and systems administration, network security and desktop support. An employee in this class typically provides hardware and software support to users, installs hardware and software as required, troubleshoots malfunctions and repairs, and ensures proper upkeep of information systems. Work is performed under general supervision and is evaluated through observation, discussion, and annual performance evaluations.
ESSENTIAL JOB FUNCTIONS
Installs, configures, and maintains computers, printers, office automation equipment, and application software.
Monitors network security to include email, anti-virus servers and firewalls.
Monitors County network status, provisions network switches and ensures network availability.
Maintains County Mobile Data Terminal for First Responders including Baseline user profile setup, VPN installation, CAD software installation and monitoring Meraki software.
Install, configure, and maintain wireless access points.
Troubleshoots day to day problems with PCs, email, office productivity software, printing, and purchased applications.
Assists vendors with application installations and upgrades.
Administers phone system through physical phone and voice mailbox setup, configures new extension lines.
Performs other related duties as assigned.
Knowledge, Skills and Abilities
KSA Details - Knowledge, Skills and Abilities:
Knowledge of local government operations, policies and plans, and modern office practices and procedures.
Knowledge of Microsoft Word, Excel, PowerPoint, and other similar programs.
Knowledge of current personal computer technology.
Knowledge of email security devices.
Knowledge of automated application deployment/PC monitoring applications.
Knowledge of network equipment/switches.
Skill in diagnostic and technical troubleshooting.
Skill in removal of network viruses and malware.
Skill in interpersonal relations and customer service.
Ability to diagnose and solve computer hardware and software problems.
Ability to configure network switches via CLI or GUI.
Ability to perform wireless access points provisioning and maintenance.
Ability to install and maintain hardware and software programs.
Ability to develop and maintain effective working relationships with others but not limited to computer users employed by the county.
Ability to communicate effectively in oral and written form.
Ability to meet and deal with employees and the public in an effective and courteous manner.
Ability to get along with others, and work effectively with the public and co-workers.
Ability to multi-task and work within deadlines.
Ability to use computers for data entry, word processing, and accounting purposes.
Qualifications - Education and Experience:
Requires an Associate"s Degree in computer technology or related and five (5) years of related experience in PC and computer repair to include technical support of hardware and common software applications (MS Office, Adobe, etc.), or equivalent combination of education and experience.
Five (5) years" experience in PC and computer repair to include technical support of hardware and common software applications can be substituted for education on a year for year basis.
Licenses or Certifications:
Possession of a valid driver"s license. Physical Requirements and Work Environment
PHYSICAL DEMANDS
The work is sedentary work which requires exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Tasks may require the following abilities: talking, hearing, walking, fingering, and repetitive motions. Requires mental acuity including the ability to make rational decisions through sound logic and deductive processes, the ability to express ideas by means of the spoken word and have close visual acuity to prepare and analyze figures, operate a computer terminal, perform mechanical tasks in the computer environment, do extensive reading, and do visual inspections of computer parts and automated data.
WORK ENVIRONMENT
Work is performed in a dynamic work environment that requires sensitivity to change and responsiveness to changing goals, priorities and needs.
Please Note :
www.bankofmontserrat.ms is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, www.bankofmontserrat.ms provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, Site.com is the ideal place to find your next job.