DOCS Spine + Orthopedics is seeking a full-time, courteous, polished, dependable and highly motivated surgery scheduler who will provide support to a high-volume clinic. The candidate must possess excellent customer service skills and be a team player. Candidate will serve as a liaison between their assigned physician, patients, and surgical facilities.

General duties include but are not limited to:

Demonstrated basic knowledge of physician office policies and procedures.

Ability to efficiently and accurately schedule surgical procedures at a variety of locations using different scheduling systems, including Casetabs, ModMED, and Epic.

Ensure surgery schedules run efficiently by maintaining calendars up-to-date and having close communication with the physician's assistant and the clinic scheduling team.

Obtain codes & authorizations for surgery in a timely manner, provide medical records when needed, set up peer-to-peer reviews, etc. so that surgery is authorized prior to the scheduled date.

Coordinate pre-ops and any additional pre-op clearances needed prior to the surgical procedure.

Ensure accuracy and completeness of surgery consent forms.

Responsible for patient communication in total patient care.

Effectively communicating with physician and their assistant to gather all information needed to schedule a surgical case.

Demonstrated computer skills including word-processing, use of spreadsheets and data entry.

Ability to communicate effectively with medical, nursing and administrative personnel, regulatory agencies and study sponsors.

Skill and experience in composing clear and understandable written emails and reports using correct grammar.

Skill in communicating with patients, families and referring physicians with diplomacy Working knowledge of medical terminology.

Familiarity with physician office billing procedures.

Superior typing skills to prepare correspondence, reports, and other written materials with speed and accuracy.

Ability to work flexible hours depending on if the clinic is running late.

Prepare patients for their procedure by explaining every step, providing them with a surgical packet, and assuring patients complete all their pre-surgical tasks.

Candidate may perform other duties as assigned or requested.

Job Type: Full-time

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift

Basic Qualifications:

Surgery scheduling experience is required. Minimum of one-year of experience in a fast-paced medical office setting required.

Knowledge of basic medical terminology required.

Minimum of one year of experience with Microsoft Office including Word, Excel, Outlook and in addition to Adobe Acrobat required.

Knowledge/use of EPIC & EMRs a plus.

Strong oral, writing and communication skills a must.

Ability to work well under pressure with frequent interruptions and deadlines.

Flexible, personable, self-starter and extremely organized and detail-oriented individual with the ability to interface with a heavy patient and call volume.

Ability to work well with others and collaborate across the organization to achieve goals set.

High School diploma required. College degree a plus.

Benefits: Medical, dental, vision, paid holidays.

Please forward your resume. If your resume is selected to move to the next phase of the interview process, we will contact you directly. If chosen, please note there will be a preliminary interview, followed by an interview with the assigned physician(s).