At the County of Marin, our employees overwhelmingly report feeling their work is meaningful, they like the work they do, and they are proud to tell people "I work for the County of Marin." Discover more about us, our values and our organizational culture here. Read on to find out more about this opportunity:
DEPARTMENT OF HEALTH & HUMAN SERVICES: At Health & Human Services, we serve our community through the values of support, unity, trust and excellence with one common goal: to promote and protect the health, well-being, safety and self-sufficiency of all in Marin. Join our team of bright, committed, and energetic people who also want to make an impact through public service.

The Veterans Service Office is a small division within Health and Human Services that serves and helps the veteran community get connected to various resources and benefits.

The Support Service Worker I performs a variety of onsite office support duties such as scheduling appointments, directing veterans to appropriate resources or affiliate offices, and is the first point of contact for Veterans inquiring about services. They will screen and process appropriate documents for Veterans Office staff, inform clients of community resources, and assist clients in utilizing such services. They will update and maintain electronic documents for upload into the VetPro database and generally keep the office running smoothly. Assignments require the use of initiative and independent judgment with minimal oversight. This position is located at 10 North San Pedro Road, San Rafael, CA.

There is currently one (1) full-time, regular Support Service Worker I vacancy in the Health and Human Services Department, Veterans Services office.

Our Highly Qualified Candidate:
The ideal candidate will have strong organizational skills and the ability to multi-task and prioritize work. Strong verbal and written skills are essential. The ideal candidate will have the ability to quickly become proficient in internal systems and be able to work independently. In addition, the ideal candidate will provide excellent customer service, have experience working with the public, and knowledge of County, and other community resources related to Veteran’s needs.

We recognize your time is valuable, so please do not apply if you do not have at least the following required Minimum Qualifications:

Two years of experience in a health, social service or community organization that has included some direct client contact with a varied population, plus successful completion of six (6) semester units from a recognized college or university in health science, behavioral science, and/or social welfare. College-level education in a field as listed above may be substituted for the experience on a year-for-year basis to a maximum of one year. An additional six months of experience may substitute for the educational requirement.

For more detailed information about this classification, including the minimum qualifications, please click here: Support Service Worker I class specification.

All applicants will receive email notifications regarding their status in the recruitment process. Please be sure to check your spam settings to allow our emails to reach you. You may also log into your governmentjobs.com account to view these emails.

Testing and Eligible List: Depending on the number of qualified applications received, the examination may consist of a highly qualified review, application screening, online assessment, written examination, oral examination, performance examination, or any combination to determine which candidates' names will be placed on the eligible list.

The eligible list established from this recruitment will be used to fill the current vacancy and any future vacancies for open, fixed-term, full-time or part-time positions which may occur while the list remains active.

SPECIAL REQUIREMENTS: Candidates selected are subject to fingerprinting by the Sheriff's Department and must pass a Department of Justice LiveScan background check prior to appointment.

Important COVID-19 Information: Depending on work assignment and applicable State or Federal Public Health Order, some employees may be required to be fully vaccinated and/or consent to weekly COVID-19 testing. To help mitigate transmission, masks are required for all individuals, regardless of vaccination status, in certain workplace settings per the California Department of Public Health and masks are strongly recommended by the Marin County Public Health Officer in all other settings.

Disaster Service Workers: All County of Marin employees are designated Disaster Service Workers through state and local law (California Government Code Section 3100-3109). Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency.

Equal Employment Opportunity Employer: The County of Marin is committed to diversity and invites all qualified people to apply, including persons of color, women, and individuals with disabilities. Upon request, reasonable accommodation may be made for persons with disabilities and for religious reasons, where necessary. If you have questions regarding equal employment opportunities, please contact Roger Crawford, Equal Employment Opportunity Director, at ext. 2095. If you have questions concerning the position announcement, please contact Human Resources at 415-473-6104.