The Software Application Tester's role is to plan, design, architect, and deploy effective test suites and regimes for product development, software application development, information system launches, and operations systems enhancements. This individual will apply proven analytical and problem-solving skills to help validate, verify, communicate, and resolve systems/software application issues through careful testing in order to maximize the benefit of IT investments and initiatives. Responsibilities

Strategy & Planning. Ensure that testing activities will allow applications to meet business requirements and systems goals, fulfill end-user requirements, and identify and resolve systems issues.. Collaborate with analysts, designers, and system owners in the testing of new software programs and applications.. Ensure that any new software integration into company systems meets functional requirements, system compliance, and interface specifications.. Review and analyze the effectiveness and efficiency of existing systems and develop testing strategies for improving or leveraging these systems.. Take an active role in cross-departmental projects when needed. Acquisition & Deployment. Contribute to pre-testing phase of project development by evaluating proposals in order to identify potential problem areas, and make the appropriate recommendations. Operational Management. Evaluate, plan, design, develop, and deploy testing techniques for new applications, products, and/or enhancements to existing applications throughout their development/product lifecycles.. Create and execute test scripts, cases, and scenarios that will determine optimal system performance according to specifications.. Conduct all types of application testing as needed, such as system, unit, regression, load, and acceptance testing methods.. Analyze formal test results in order to discover and resolve defects, bugs, errors, configuration issues, and interoperability flaws.. Analyze documentation and technical specifications of any new application under deployment or consideration to determine its intended functionality.. Produce reports and documentation for all testing efforts, results, activities, data, logging, and tracking.. Liaise with network administrators and software engineers to assist with quality assurance, program logic, and data processing.. Communicate test progress, test results, and other relevant information to project stakeholders and management.. Develop, distribute, and coordinate in-depth end-user reviews for modified and new systems or applications.. Liaise with company's software and hardware suppliers for prompt rectification of any problems or emergencies.. Cultivate and disseminate knowledge of application-testing best practices.

Position Requirements

Formal Education & Certification. Four-year college diploma or university degree in software engineering or computer science, and/or 5 years equivalent work experience. Knowledge & Experience. 3 - 5 years direct experience as a tester for major application integration and/or major application product release.. Proven experience in overseeing the design, development, and implementation of software testing solutions.. Strong knowledge of system testing and software quality assurance best practices and methodologies.. Extensive experience with core software applications, including Salesforce (Sales Cloud, Service Cloud, Field Service), ServiceMax, Microsoft Dynamics SL, and PowerBI. . Direct hands-on experience with automated testing tools. . Good project management skills and/or substantial exposure to project-based work structures. Personal Attributes. Excellent understanding of the organization's goals and objectives.. Excellent written and oral communication skills.. Excellent listening and interpersonal skills.. Ability to communicate ideas in both technical and user-friendly language.. Highly self-motivated and directed.. Keen attention to detail.. Proven analytical and creative problem-solving abilities.. Ability to effectively prioritize and execute tasks in a high-pressure environment.. Ability to work in a team-oriented, collaborative environment.. Knowledge of applicable data privacy practices and laws. Work Conditions . Occasional evening and weekend work to meet deadlines.. Sitting for extended periods of time.. Dexterity of hands and fingers to operate a computer keyboard, mouse, and to handle other computer components.. Lifting and transporting of moderately heavy objects, such as computers and peripherals. . Physically able to participate in training sessions, presentations, and meetings.. Some travel may be required for the purpose of off-site software and system applications testing.