Agency: Department of Human Services

Location: Melrose Park, IL, US, 60160-3041

Job Requisition ID: 25589

Opening Date: 4/18/2023

Closing Date: 5/01/2023

Salary: Anticipated Salary: $3,856 - $5,404 per month

Work Location: 2701 W Lake St Melrose Park, IL 60160-3041

Work Hours: Mon - Fri, 8:30am - 5:00pm

Job Type: Salaried Full Time

County: Cook

Number of Vacancies: 2

This position is a union position; therefore, provisions of the relevant collective bargaining agreement/labor contract apply to the filling of this position.

While not required, a Resume/Curriculum Vitae (CV) is recommended. When applicable, titles that require specific coursework, professional license or certification will include a notation requesting the appropriate document(s) be uploaded in the Additional Documents section of your application. Failure to upload requested transcripts, license and/or proof of certification when specified may result in ineligibility. Please note that the Department of Human Services must verify proof of higher education for any degree earned (if applicable) regardless of vacancy title before any offer can be extended. Applications submitted via email or any paper manner (mail, fax, hand delivery) will not be considered.

Posting Identification Number 10-91-25589

Position Overview

The Division of Family & Community Services is seeking to hire an energetic and detail-oriented Social Services Career Trainee to receive on the job training for a period of six to twelve months in receiving and assisting customers seeking public assistance services available through Department of Human Services (DHS) programs in the West Suburban Office. This position will develop the knowledge, understanding and practical skills needed to manage a public assistance caseload such as Temporary Assistance to Needy Families (TANF) including earned income cases, Medical Assistance No Grant (MANG) including Spenddown cases, Aid to the Aged, Blind and Disabled (AABD), Group Care, Supplemental Nutrition Assistance Program (SNAP) or other such cases. This position also informs clients of the changes in the State’s Welfare Programs, work incentive programs, child support services and encourages client participation in these programs; receives training in managing earned income cases and in determining continued eligibility for TANF; evaluates requests and identifies special needs of client for referral to appropriate services; and receives training in records and updating case status changes, such as change in address, unit composition and number, budget computation, SNAP and medical eligibility. The Division helps Illinois residents by connecting them with many programs and services. Through our programs, services and prevention efforts, the Division improves the health and well-being of individuals and promotes self-sufficiency and integrity of families of Illinois.

Job Responsibilities

1. Receives on the job training for a period of six to twelve months to develop the knowledge, understanding and practical skills needed to manage a public assistance caseload such as Temporary Assistance to Needy Families (TANF) including earned income cases, Medical Assistance No Grant (MANG) including Spenddown cases, Aid to the Aged, Blind and Disabled (AABD), Group Care, Supplemental Nutritional Assistance Program (SNAP) or other such cases.

2. Informs clients of the changes in the State’s Welfare Programs, work incentive programs, child support services and encourages client participation in these programs.

3. Receives training in managing earned income cases and in determining continued eligibility for TANF.

4. Translates functions/procedures into Spanish for individuals who cannot speak or read English, with the general public, advocacy groups, customers, and community organizations.

5. Evaluates requests and identifies special needs of client for referral to appropriate services.

6. Receives training in records and updating case status changes, such as, change in address, unit composition and number, budget computation, SNAP, and medical eligibility.

7. Performs other duties as assigned or required which are reasonably within the scope of duties enumerated above.

Minimum Qualifications

1. Requires a bachelor's degree in anthropology, psychology, sociology, social welfare, or equivalent educational attainment in a related field of the social sciences.

2. Requires the ability to speak, read and write Spanish at a colloquial skill level.

Conditions of Employment

1. Requires ability to understand and follow oral and written instructions.

2. Requires the ability to communicate effectively in verbal and written form.

About the Agency:

The Illinois Department of Human Services serves families in need all across Illinois. Our mission is providing equitable access to social services, supports, programs and resources to enhance the lives of all who we serve. We are committed to the core values of Human Dignity, Equity, Community, Urgency, Transparency and Kindness.

As a State of Illinois Employee, you will receive a robust benefit package that includes the following:

• A Pension Program
• Competitive Group Insurance Benefits including Health, Life, Dental and Vision Insurance
• 3 Paid Personal Business Days annually
• 12 Paid Sick Days annually (Sick days carry over from year to year)
• 10-25 Days of Paid Vacation time annually - (10 days in year one of employment)
• *Personal, Sick, & Vacation rates modified for 12-hour Work Schedules (as applicable)
• 13 Paid Holidays annually, 14 on even numbered years
• Flexible Work Schedules (when available dependent upon position)
• 10 Weeks Paid Maternity/Paternity Leave
• Deferred Compensation Program - A supplemental retirement plan
• Optional Pre-Tax Programs such as Medical Care Assistance Plan (MCAP), Dependent Care Assistance Plan (DCAP)
• Tuition Reimbursement Program and Federal Public Service Loan Forgiveness Program eligibility
• 5% Salary Differential for Bilingual Positions
• Commuter Savings Program (Chicago only)

For more information about our benefits please follow this link: https://www2.illinois.gov/cms/benefits/Pages/default.aspx

Job Type: Full-time

Pay: $3,856.00 - $5,404.00 per month

Benefits:

• 401(k)
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Parental leave
• Professional development assistance
• Retirement plan
• Tuition reimbursement
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Application Question(s):

• Do you possess a bachelor's degree in anthropology, psychology, sociology, social welfare, or equivalent educational attainment in a related field of the social sciences?
• Do you have the ability to speak, read and write Spanish at a colloquial skill level?

Education:

• Bachelor's (Required)

Language:

• Spanish (Required)

Work Location: In person

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