Social Service Program Planner IV (Spanish Speaking) Job at Illinois Department of Human Services
Illinois Department of Human Services Chicago, IL 60661
Agency: Department of Human Services
Location: Chicago, IL, US, 60661
Job Requisition ID: 25727
Opening Date: 5/10/2023
Closing Date: 5/23/2023
Salary: Anticipated Salary: $6,175 - $9,314 per month
Work Location: 555 West Monroe St, Chicago IL 60661
Work Hours: 8:30am - 5:00pm Monday-Friday
Job Type: Salaried Full Time
County: Cook
Number of Vacancies: 1
This position is a union position; therefore, provisions of the relevant collective bargaining agreement/labor contract apply to the filling of this position.
While not required, a Resume/Curriculum Vitae (CV) is recommended. When applicable, titles that require specific coursework, professional license or certification will include a notation requesting the appropriate document(s) be uploaded in the Additional Documents section of your application. Failure to upload requested transcripts, license and/or proof of certification when specified may result in ineligibility. Please note that the Department of Human Services must verify proof of higher education for any degree earned (if applicable) regardless of vacancy title before any offer can be extended. Applications submitted via email or any paper manner (mail, fax, hand delivery) will not be considered.
Posting Identification Number 10-09-25727
Position Overview
The Hispanic/Latino Affairs is seeking to hire a dynamic, organized, and detailed-oriented employee to review and approve of Spanish translation requests completed by the Bureau of Latino Relations staff in a timely and accurate manner. This position coordinates the translation of complicated official agency documents, client letters and other materials from English to Spanish or from Spanish to English. Monitors the maintenance and accuracy of the English/Spanish Glossary and trains Department bilingual staff. Serves as designated lead worker to lower-level staff. Reviews and evaluates all client inquires handled by staff monthly to determine if barriers exist and systematic change is required and monitors and maintains the accuracy of the Latino and Ethnic community-based organization statewide lists. Travels in performance of job duties.
Job Responsibilities
1. Reviews and approves of Spanish translation requests completed by the Bureau of Latino Relations staff in a timely and accurate manner.
2. Coordinates the translation of complicated official agency documents, client letters and other materials from English to Spanish or from Spanish to English.
3. Monitors the maintenance and accuracy of the English/Spanish Glossary and trains Department bilingual staff.
4. Serves as designated lead worker to lower-level staff.
5. Reviews and evaluates all client inquires handled by staff monthly to determine if barriers exist and systematic change is required.
6. Monitors and maintains the accuracy of the Latino and Ethnic community-based organization statewide lists.
7. Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above.
Minimum Qualifications
1. Requires knowledge, skill, and mental development equivalent to the completion of master's degree.
2. Requires two (2) years of progressively responsible professional experience in a community organization, social service work or in program planning and development.
3. Requires ability to speak, read and write Spanish and at a colloquial skill level.
Preferred Qualifications
1. Two (2) years of professional experience working with program objectives of agencies developing social policy.
2. Two (2) years of professional experience working with the structure, organization, and methods of social welfare institutions.
3. Two (2) years of professional experience exercising extensive initiative and independent judgment in developing and formulating policies, standards, and procedures for the service delivery system.
4. Two (2) years of professional experience analyzing and evaluating programs and operations.
5. Two (2) years of professional experience establishing effective working relationships with other staff, various groups and the public.
6. Two (2) years of professional experience verifying program operations comply with all rules, regulations, policies and procedures.
Conditions of Employment
1. Requires the ability to travel.
About the Agency:
The Illinois Department of Human Services serves families in need all across Illinois. Our mission is providing equitable access to social services, supports, programs and resources to enhance the lives of all who we serve. We are committed to the core values of Human Dignity, Equity, Community, Urgency, Transparency and Kindness.
As a State of Illinois Employee, you will receive a robust benefit package that includes the following:
- A Pension Program
- Competitive Group Insurance Benefits including Health, Life, Dental and Vision Insurance
- 3 Paid Personal Business Days annually
- 12 Paid Sick Days annually (Sick days carry over from year to year)
- 10-25 Days of Paid Vacation time annually - (10 days in year one of employment)
- *Personal, Sick, & Vacation rates modified for 12-hour Work Schedules (as applicable)
- 13 Paid Holidays annually, 14 on even numbered years
- Flexible Work Schedules (when available dependent upon position)
- 10 Weeks Paid Maternity/Paternity Leave
- Deferred Compensation Program - A supplemental retirement plan
- Optional Pre-Tax Programs such as Medical Care Assistance Plan (MCAP), Dependent Care Assistance Plan (DCAP)
- Tuition Reimbursement Program and Federal Public Service Loan Forgiveness Program eligibility
- 5% Salary Differential for Bilingual Positions
- Commuter Savings Program (Chicago only)
For more information about our benefits please follow this link: https://www2.illinois.gov/cms/benefits/Pages/default.aspx
Job Type: Full-time
Pay: $6,175.00 - $9,314.00 per month
Benefits:
- Dental insurance
- Employee assistance program
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Parental leave
- Professional development assistance
- Retirement plan
- Tuition reimbursement
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Application Question(s):
- Do you possess two (2) years of progressively responsible professional experience in a community organization, social service work, or in program planning and development?
- Do you possess the ability to speak, read and write Spanish at a colloquial skill level?
- Do you possess the knowledge, skill, and mental development equivalent to the completion of a master's degree?
Education:
- Master's (Preferred)
Experience:
- professional: 2 years (Required)
Language:
- Spanish (Required)
Work Location: In person
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