Exciting Opportunity to Join Our New World Class Global Safety and Security Center!!

Opportunities available for 1st and 3rd Shift positions!

JOB SUMMARY

Responsible for protecting the Associates, assets and brands of TJX US by monitoring US facilities and responding to incidents as they occur. This monitoring will take place 24 hours per day, seven days per week. The ability to work nights, weekends and public holidays is essential. This is a role that requires a hands-on and agile approach to learning new skills and keeping up to date with new technology.

Duties and Responsibilities

The main duties to be completed within the role of GIS SOC Operator include but not limited to the following:

• Effective and accurate management and prioritization of alarm activations across a variety of platforms in accordance with procedure across the TJX US facilities

• Responsible for all control room operations, including CCTV review

• Ensure that all incidents are dealt with, logged and communicated in accordance with procedures

• Provide operational support to the GIS SOC Specialists, Supervisors, or appropriate Managers

• Knowledge of how to use security and fire alarm systems

• Must be able to be contacted while on shift

• Be open and willing to undertake new training across GIS SOC functions. This may require an adjustment in scheduling to business needs.

Qualifications:

• Bachelor’s degree or 1-4 years relevant work experience in lieu of degree

• Working experience with Incident Management and Change Management.

• Prior experience in Operations or a fast-paced, high stress environment with the requirement to resolve multiple interruption-driven priorities simultaneously.

• Troubleshooting experience

• Self-motivated and can work both independently and within a team in our 24/7 Operations Center; available for off-hours shift coverage and be able to take ownership of technical issues in the role of Incident Commander.

• Accountability and Trust.

• Unquestionable integrity and ethic.

Full COVID-19 vaccination, including a booster once eligible, is a condition of employment at TJX, subject to reasonable accommodation where required

Preferred dress code

Casual (come as you are, but please be presentable)

What is a virtual interview?

Virtual interviews help employers connect with job seekers when they are not in the same physical location. Since hiring is a human process, employers would like to talk with you online (chat, video or phone) to see if you meet the requirements for the job.