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Service Technician Job at United Construction and Forestry

United Construction and Forestry Oxford, MA 01537

This position is responsible for repairing and maintaining electric, diesel and gasoline industrial, construction and forestry equipment.

Responsibilities:

Essential Duties and Responsibilities: (Other duties may be assigned)

  • Follow all safety rules and regulations in performing work assignments;
  • Recondition and repair all engines, transmission, tractors and industrial equipment assigned by the shop supervisor;
  • Diagnose problems and determine what repairs are needed;
  • Keep records required to establish cost of parts and service charges to the customer;
  • Handle customer problems both objectively and tactfully;
  • Assist in directing work of helpers or on the job trainees and provide instructions as required;
  • Maintain a clean work area and perform miscellaneous duties associated with the job;
  • Develop skills in disassembly, assembly and repair of components and machines;
  • Perform all service tasks as assigned by the Product Support Manager, Service Manager, Supervisor, or Shop Foreman;
  • Prepare all reports and forms required in conjunction with job assignments; * Report any additional work required on equipment to the Service Manager, for proper and safe operation by the customer;
  • Participate in all training programs as directed by the Service Manager;
  • Maintain a clean work area and perform work in a neat and orderly fashion; * Bring to the attention of the Service Manager any shop tools, equipment or vehicle that is not in a serviceable condition or is unsafe to use;
  • Always conduct self so as to present a professional image of the dealership.

Experience, Education, Skills and Knowledge:

Health and Safety:

It is our expectation that all United Employees will conduct their work in a safe manner, abide by all United safety policies and report all hazardous conditions and unsafe work procedures.

Although much of time will be situated in an office/shop environment, occasional travel to other branches may be required. Minimum Skills and Qualifications:



  • Must be self-motivated and a team player with the ability to communicate with personnel and customers when required;
  • Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals;
  • Ability to write diagnosis and work completed on routine reports and correspondence;
  • Ability to speak effectively one on one or before groups;
  • Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form;
  • Bilingual an asset.

Job Type: Full-time

Benefits:

  • 401(k) matching
  • Dental insurance
  • Employee assistance program
  • Employee discount
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Vision insurance

Schedule:

  • Monday to Friday
  • Weekend availability

Ability to commute/relocate:

  • Westbrook, ME 04092: Reliably commute or planning to relocate before starting work (Required)

Experience:

  • Mechanical knowledge: 2 years (Preferred)

Work Location: One location




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