Our mission is to exceed our customers' expectations as their most reliable, innovative, and trusted lab resource. We achieve this by partnering with customers to solve their most pressing day-to-day challenges and always holding ourselves to a higher standard of product quality, exceptional service, and unmatched support.

The Service Business Development Representative is responsible for business development in their assigned region. He/she is responsible for presenting, selling, and retaining service contracts; prospecting, qualifying, and closing new business; and collaborating with the Key Account Manager to maximize service sales opportunities and deliver service revenue objectives in the region.

Responsibilities:

• Uncovering and closing service sales opportunities to achieve and exceed contract capture, and service revenue targets in the region
• Implementing proactive call schedule to increase sales growth
• Demonstrating services value to assigned customers and works with the Service Sales Coordinator to generate proposals and prepares service contract quotations.
• Proactively manage contract renewal process working closely with the Service Sales Coordinator to retain and grow service contracts.
• Performing onsite visits to capture equipment inventory for new business and verify equipment inventory for service contract renewals
• Prioritizing selling time to build and maintain a balanced funnel of prospects to generate sales, achieving account penetration and driving capture rate.
• Developing and maintaining consultative sales relationships with all key-buying influencers in each account. Utilizes installed base information, sales and service reports/databases, new leads, and cold-calling efforts.
• Tracking call outcomes and opportunities through designated tracking processes and/or customer relationship management tools.
• Supporting and partnering with other field sales and service personnel in their efforts to sell service value (POD)
• Following up on targeted marketing campaigns and maximizes incremental revenue
• Ensuring seamless teamwork with the Key Account Manager, Equipment Sales, Field Service Team, Marketing, and Customer Service & Support Group to maximize all sales potential. (POD)
• Ability to travel weekly, visiting customers face-to-face in a sales capacity or for customer visits and business meetings.

Requirements:

• Associates degree, preferably in business
• Minimum of one to two years of prior sales experience required
• Exemplary listening skills
• Solid negotiation skills
• Willingness to go above and beyond for the customer
• "Hunter" mindset, able to actively uncover and pursue new opportunities and follow through to closing

Avantik is an integrated medical products and services company delivering superior quality instruments, reagents, consumables, and service to the anatomic pathology market consisting of hospital, reference, and physician office laboratories in the US.

Our experienced team and consultative partner approach integrates consumables, service, equipment, and education so that labs focus on what matters most - ensuring everything is under control in their laboratory to deliver fast and accurate diagnoses.

We offer competitive compensation, bonus programs, medical insurance (company covers 85% of the cost), dental and vision insurance, 401K (with a match), tuition reimbursement, and more.