Overview:

Company is a national property services firm servicing some of the largest institutional real estate owners in the world. The firm provides property management, construction management, financial reporting and accounting services, asset management, and corporate advisory services. Company is headquartered in Boston with regional offices in Miami, FL and Philadelphia, PA. The firm’s current management portfolio consists of 11 million square feet nationally.

Company is seeking a General Manager to join the Property Management Department and report to the Chief Services Officer. This position will be responsible for managing a portfolio of commercial assets, ensuring the operational and financial requirements for the clients are being fulfilled.

Roles & Responsibilities:

· Manage the financial oversight of the properties including review of annual budgets and capital plans, monthly and quarterly reporting, annual operating expense, and real estate tax reconciliations.

· Manage client relationships including all required periodic calls to provide operational and financial overview of the assets, as outlined in the Property Management Agreement.

· Oversight of all service vendors ensuring contracts comply with Company standard level of services and Property Managers are managing the vendor relationships.

· Involvement in industry related groups and continuing education programs to stay updated on new technology, trends, and information that could positively impact our property management services.

· Oversight of capital improvements, including tenant improvements, providing coordination with Construction Management team ensuring projects run smoothly and collaboration among teams is seamless.

· Manage all tenant relations and communication displaying a positive and prompt response to all requests from tenants. Conduct regular follow-ups to assure a consistent approach to the tenants needs. Resolve any tenant issues in a timely manner and escalate as appropriate.

· Oversee all facilities and support staff assigned to the properties, ensuring all duties are carried out in a professional and timely manner. Provide support and feedback as needed.

· Provide assistance on due diligence process for new acquisitions, as needed.

· Provide support on all leasing related matters for clients and outside brokerage firms, as required.

Skilled Qualifications:

· 5-7 years experience in commercial property management.

· Undergraduate college degree required.

· Experience in managing a team of managers, engineers, and support staff required.

· CPM or RPA designation desirable, but not required.

· Strength in both operational and administrative/financial aspects of real estate management.

· Leadership skills and team orientation.

· Proficiency with Microsoft Office, Word, Excel and Yardi or comparable accounting applications.

· Ability to perform effectively in a fast paced/high-pressure environment.

· Ability to effectively communicate with clients, managers, engineers, vendors and tenants in a professional manner.

Candidate must exhibit a high degree of professionalism, excellent written and verbal communication skills and a track record of consistent professional achievement and career growth.

Job Type: Full-time

Pay: $90,000.00 - $120,000.00 per year

Benefits:

• 401(k) matching
• Dental insurance
• Flexible schedule
• Flexible spending account
• Health insurance
• Paid time off
• Professional development assistance
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Ability to commute/relocate:

• Boston, MA 02116: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Commercial Property Management: 5 years (Required)
• Yardi: 3 years (Required)

Work Location: One location

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